Dental Receptionist — Flexible Part-Time Admin

East of England Community Health and Care NHS Trust (Cambridgeshire); Cambridge; On-site; GBP 10,000 - 12,000; Part time

Job summary

East of England Community Health and Care NHS Trust (Cambridgeshire) is seeking a Receptionist for the Cambridge Dental Access Centre. The role involves front-desk duties across five clinics, managing calls, and maintaining patient records in a busy dental service.

You will support urgent care triage and dental appointments with strong communication and teamwork in an NHS setting. Flexible working and a six-month probation apply.

Qualifications

• GCSE English and Maths at grade C or above.
• Experience in reception or customer care in a busy setting.
• Experience of handling high-volume phone calls and NHS administration.

Responsibilities

• Greet patients and visitors in a professional and organized manner.
• Answer calls, book urgent and routine appointments across five clinics.
• Maintain patient files accurately and promptly.
• Book and reschedule diaries with flexibility for changes.
• Maintain reception area and administrative systems.
• Ensure patient confidentiality at all times.

Skills

Reception experience

Public interaction

Verbal & written comms

Phone handling

NHS admin experience

Administrative experience

Education

GCSE English and Maths Grade C and above

Tools

Microsoft Office

Job description

East of England Community Health and Care NHS Trust (Cambridgeshire) is seeking a Receptionist for the Cambridge Dental Access Centre. The role involves front-desk duties across five clinics, managing calls, and maintaining patient records in a busy dental service.

You will support urgent care triage and dental appointments with strong communication and teamwork in an NHS setting. Flexible working and a six-month probation apply.