Dental Receptionist – Flexible Hours + Patient Care

Smart Dental Care; Liverpool; On-site; GBP 18,000 - 24,000; Part time

Job summary

Edgehill Dental Practice in Liverpool is seeking an experienced Dental Receptionist to join our friendly team and ensure a welcoming, efficient front-desk experience. You will manage appointments, handle inquiries via phone, email, and in person, and support seamless patient care.

We value a warm, professional approach, excellent communication, and strong organisational skills. Flexible hours available to fit around your commitments, with opportunities to develop within our expanding group.

Qualifications

• Previous dental reception experience required.
• Excellent communication and customer service skills.
• Warm, reassuring approach with nervous patients.
• Strong organisational skills and attention to detail.
• Confidence using dental practice software and busy diary.

Responsibilities

• Welcoming patients and creating a friendly, professional first impression.
• Managing appointments and supporting efficient diary planning.
• Handling telephone, email and face-to-face enquiries.
• Taking payments and maintaining accurate patient records.
• Working closely with the clinical team to coordinate appointments and patient care.
• Maintaining confidentiality and keeping the reception area organised.

Skills

Excellent communication

Customer service

Organisation skills

Dental software

Diary management

Tools

Dental practice software

Job description

Edgehill Dental Practice in Liverpool is seeking an experienced Dental Receptionist to join our friendly team and ensure a welcoming, efficient front-desk experience. You will manage appointments, handle inquiries via phone, email, and in person, and support seamless patient care.

We value a warm, professional approach, excellent communication, and strong organisational skills. Flexible hours available to fit around your commitments, with opportunities to develop within our expanding group.