Dental Receptionist & Admin – Flexible, Multisite Role

Cardiff and Vale University Health Board; Salisbury; On-site; GBP 19,000 - 23,000; Full time

Job summary

BSW Hospitals Group’s Community Dental Service in Wiltshire and Swindon seeks an organised Receptionist/Administrator at Salisbury site. You will be the first point of contact, assist patients, manage appointments, process payments, and support the dental team in a busy NHS environment.

The role requires reliability, travel across sites as needed, and willingness to work weekends/bank holidays to support out-of-hours service.

Qualifications

• Experience in administration is essential.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• Good IT skills and confidence with computer systems.
• Experience with a dental IT system would be advantageous, training provided.

Responsibilities

• Welcoming and assisting patients in person and by phone.
• Booking, changing and managing appointments.
• Processing payments and handling NHS charges where applicable.
• Maintaining records and supporting the dental team.
• Providing information about services and access to NHS Dental Care.

Skills

Communication

Customer service

Organisation

IT skills

Cash handling

Health and safety

Dental reception

NHS rules knowledge

Education

NVQ 3 / RSA intermediate

Tools

Dental IT system

PC/IT systems

Job description

BSW Hospitals Group’s Community Dental Service in Wiltshire and Swindon seeks an organised Receptionist/Administrator at Salisbury site. You will be the first point of contact, assist patients, manage appointments, process payments, and support the dental team in a busy NHS environment.

The role requires reliability, travel across sites as needed, and willingness to work weekends/bank holidays to support out-of-hours service.