Dental Clinic Administrator – First Point of Contact (NHS)

Hertfordshire Community NHS Trust; Cheshunt, Letchworth; On-site; GBP 25,000 - 26,000; Full time

Job summary

Hertfordshire Community NHS Trust is seeking a Dental Team Administrator for the Special Care Dental Service. You will manage appointments across Cheshunt and Letchworth, greeting patients and supporting clinical staff to ensure smooth, patient-centered service.

The role requires strong communication and IT skills, with experience in dental software desirable. This is a full-time, on-site position within the Trust."

Qualifications

• Excellent communication and IT skills
• Previous experience with dental software is desirable
• Able to work across two sites (Cheshunt and Letchworth)
• Patient-facing admin experience is advantageous

Responsibilities

• Schedule, reschedule, or cancel appointments at two sites (Cheshunt/Letchworth)
• Greet patients and visitors with warmth and empathy
• Answer telephones and perform general office duties (scanning/files)
• Assist patients with information forms and data entry
• Collaborate with the Senior Dental Nurse and clinical team to run the clinic smoothly

Skills

Communication

IT skills

Dental software (desirable)

Tools

Dental software

Job description

Hertfordshire Community NHS Trust is seeking a Dental Team Administrator for the Special Care Dental Service. You will manage appointments across Cheshunt and Letchworth, greeting patients and supporting clinical staff to ensure smooth, patient-centered service.

The role requires strong communication and IT skills, with experience in dental software desirable. This is a full-time, on-site position within the Trust."