Dementia Support Coach | Sydney

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking passionate Dementia professionals to join their dedicated team. This rewarding role offers a Fixed Term Full-Time Contract until June 2026, with opportunities for extension. As a Dementia Support Coach, you will facilitate on-the-ground support, implement relationship-based strategies, and provide coaching to clients and care staff. You will also have access to market-leading remuneration, dementia-specific training, and career development opportunities. If you are committed to excellence in customer service and eager to make a difference, this is the perfect opportunity for you.

Benefits

Market Leading Remuneration

Salary Packaging

Dementia Specific Training

Career Development Opportunities

Purchased Additional Annual Leave

Reward and Recognition Program

Discounted Healthcare Memberships

Free Confidential Counselling Sessions

Qualifications

• Strong organisational skills and effective time management are essential.
• Qualification in relevant fields like Allied Health or Aged Care is highly desirable.

Responsibilities

• Facilitate support and implement strategies for dementia care.
• Work collaboratively with staff to enhance their skills in aged care.

Skills

Organisational Skills

Time Management

Customer Service

Conflict Resolution

Team Collaboration

Education

Allied Health Assistant

Diversional Therapy

Enrolled Nursing (EN)

Cert III or IV in Individual Support

Job description

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About the role

A rewarding opportunity for passionate Dementia professionals to join the Dementia Support Australia (DSA) team at HammondCare on a Fixed Term Full-Time Contract until June 2026 with possibility to extend, based out of our Greenwich, Hammondville or Penrith Office.

Dementia Support Coach will facilitate on the ground support, implementation of relationship-based support strategies, modelling and coaching with clients, carers and care staff.

1. Work collaboratively with peers to develop the skills, expertise and/or applied knowledge of aged care staff and carers to understand the person living with dementia and develop best practice support and care.
2. Support the implementation of the recommendation plans on the ground, drawing on modelling and coaching techniques, and seek guidance from Team Leader, Dementia Consultant and Senior Consultant as required.
3. Facilitate and support the trial and implementation of brokerage items with clients and their carers, and seek guidance from Team Leader, Dementia Consultant and Senior Consultant as required.

What do we need from you?

• Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment and competing demands.
• The ability to work both independently and as part of a team.
• Demonstrated commitment to excellence in customer service principles including conflict resolution to ensure the consistent provision of exceptional service to internal and external customers.
• A current driver’s licence and safe driving record.
• Willingness to travel and work intrastate and interstate for up to five days at a time to support the delivery of DC services.
• Willingness to work flexible hours at times and as required to meet the assessed needs of clients and carers.
• Qualification in relevant field; Allied Health assistant, Diversional Therapy, Enrolled Nursing (EN), Aged Care, Cert III or IV in Individual Support / Leisure and Health or similar highly desirable.

What's in it for you?

• Market leading remuneration
• Salary packaging
• Dementia specific training & career development opportunities
• Leave benefits – purchased additional annual leave
• Reward and Recognition Program
• Discounted healthcare memberships and access for individuals or families to local gym, pool and fitness centres
• Free independent and confidential counselling sessions through our Employee Assistance Program.

Ready to make a change? Apply Now!

All short-listed applicants will be asked to consent to a criminal record check and provide evidence of Influenza and COVID vaccinations.

This role is offered on a Fixed Term Full-Time Contract until June 2026 with possibility to extend. This role can be based out of our Malvern or Yarraville office in VIC.