Demand Planner - THG Labs

THG Labs; Trowbridge; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Enhanced maternity/paternity pay

Compassionate leave

Tech salary sacrifice scheme

Staff discount on THG brands

Referral bonus of up to £1,000 after a

Anniversary gifts

Job summary

THG Labs in the UK is seeking a proactive Demand Planner to forecast demand across multiple products and customers. You will develop models, drive the S&OP process, and deliver dashboards that track revenue and KPIs.

You will interact with sales and product teams, maintain data accuracy, and provide actionable insights to support lifecycle decisions for new products and phase-outs. A strong Excel background and FMCG experience are essential.

Qualifications

• Experience in Demand Planning, Forecasting, Supply Chain or a similar analytical role.
• Advanced Microsoft Excel skills.
• High attention to detail and data accuracy.
• Experience using forecasting, planning or ERP systems.
• Strong organisational and prioritisation skills.
• Excellent communication and stakeholder management abilities.
• Logical and proactive problem-solver.
• Ability to work collaboratively across multiple functions.
• Interest in leveraging AI and technology to drive process improvements.
• Experience within FMCG, manufacturing, retail or consumer goods.
• Exposure to S&OP processes.
• Knowledge of forecasting methodologies and KPI reporting.
• Experience with Power BI or similar reporting tools.

Responsibilities

• Develop demand forecasts at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
• Lead the planning process with the customers to understand demand forecast drivers.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Prepare the Demand Dashboard, including Revenue and KPI performance for the monthly S&OP Process
• Provide insight to support the product lifecycle for new products, and product phase-outs.
• Use and maintain the Demand Planning software, enter and modify data and ensure the correctness of product hierarchy, monitor trends in forecast error
• Prepare and maintain relevant reports pertaining to demand planning process
• Interact with our sales and product teams and to obtain and ensure that current and accurate information is used for demand forecasts.
• Communicating effectively and positively with all teams, colleagues and managers.
• Take reasonable care for the health and safety for yourself and other persons who may be affected by your work
• To cooperate with regards to all company health & safety measures, following H&S training when using equipment
• Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’
• Helping to promote a positive working atmosphere within the company.
• Any other duties that may be required from time to time.

Skills

Demand Planning

Forecasting

Analytical skills

Communication

Stakeholder management

S&OP exposure

FMCG/Manufacturing experience

AI/tech for processes

Tools

Microsoft Excel

Power BI

ERP systems

Job description

Location: THG Labs, Meridian Business Park, Trowbridge, BA14 0BP

About THG Labs

THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:

• In-house market knowledge & trends
• End-to-end service from idea generation through to manufacturing and launch
• Technical, commercial and production expertise

About the Demand team and the Role

The Demand Team is a core part of the Commercial Team at THG Labs and is responsible for all forecasting activities associated with customers and products. Creating, and maintaining forecast models for the S&OP process incorporating business intelligence and forecast information gathered from sales, marketing, finance, customers, and other sources.

Reporting to Demand Planning Manager, the Demand Planner is responsible for managing the forecasting and demand planning for a portfolio of customers. Specific role requirements

As a Demand Planner you will:

• Develop demand forecasts at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
• Lead the planning process with the customers to understand demand forecast drivers.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Prepare the Demand Dashboard, including Revenue and KPI performance for the monthly S&OP Process
• Provide insight to support the product lifecycle for new products, and product phase-outs.
• Use and maintain the Demand Planning software, enter and modify data and ensure the correctness of product hierarchy, monitor trends in forecast error
• Prepare and maintain relevant reports pertaining to demand planning process
• Interact with our sales and product teams and to obtain and ensure that current and accurate information is used for demand forecasts.
• Communicating effectively and positively with all teams, colleagues and managers.
• Take reasonable care for the health and safety for yourself and other persons who may be affected by your work
• To cooperate with regards to all company health & safety measures, following H&S training when using equipment
• Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’
• Helping to promote a positive working atmosphere within the company.
• Any other duties that may be required from time to time.

What skills and experience do I need for this role?

• Experience in Demand Planning, Forecasting, Supply Chain or a similar analytical role.
• Strong numerical and analytical skills with the ability to interpret data and identify trends.
• Advanced Microsoft Excel skills.
• High attention to detail and data accuracy.
• Experience using forecasting, planning or ERP systems.
• Strong organisational and prioritisation skills.
• Excellent communication and stakeholder management abilities.
• Logical and proactive problem-solver.
• Ability to work collaboratively across multiple functions.
• Interest in leveraging AI and technology to drive process improvements.
• Experience within FMCG, manufacturing, retail or consumer goods.
• Exposure to S&OP processes.
• Knowledge of forecasting methodologies and KPI reporting.
• Experience with Power BI or similar reporting tools.

What's in it for me?

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP (Manchester Head Office).
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Up to 50% staff discount on THG brands.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.