Demand Planner

Harrods; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury retailer seeks a Demand Planner to optimize inventory and ensure forecast accuracy across all channels. This role involves collaboration with suppliers and merchandising teams while managing junior planning staff. Candidates must demonstrate experience in demand planning, proficiency in SAP, and strong analytical skills, working in a hybrid model for flexible engagement.

Qualifications

• Proven experience in a demand planning role.
• Advanced proficiency in Excel.
• Exceptional numerical and analytical abilities.

Responsibilities

• Overseeing demand and fulfilment planning process.
• Developing accurate demand plans across all channels.
• Driving forecast accuracy through data analysis.

Skills

Communication

Analytical skills

Stakeholder management

Data-driven decision making

Education

Experience in demand planning

Proficiency in SAP

Advanced Excel skills

Job description

Our Merchandising team are currently seeking a skilled Demand Planner to join the Own Label on a 12 month fixed term basis.

This is your opportunity to play a pivotal role in ensuring forecast accuracy and inventory optimization across all channels while working for the world’s leading luxury retailer.

About The Role

In this role you will be responsible for overseeing the demand and fulfilment planning process for a portfolio of brands and categories.

Other responsibilities will also include:

• Developing accurate demand plans and ensuring their quality across all channels.
• Managing inventory through data-driven strategies, optimizing safety stock, reorder points, and seasonal parameters.
• Driving forecast accuracy by analysing historical sales trends and coordinating with Buying and Retail teams for promotions, launches, and events.
• Collaborating with suppliers to align future demand and improve intake projections.
• Supervising and mentoring Assistant Demand Planners and Planning Assistants.
• Implementing process improvements to enhance efficiency and accuracy.
  
  

About You

You will have proven experience in a demand planning role, ideally with expertise in SAP. You’ll also have advanced proficiency in Excel and exceptional numerical and analytical abilities, enabling you to forecast accurately, optimize inventory, and drive data-driven decisions that enhance business performance.

You’ll also have:

• Exceptional communication and stakeholder management skills.
• A customer service-oriented mindset with the ability to manage competing priorities.
• Flexibility, a strong work ethic, and commitment to Harrods' values.
  
  

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods