Delivery Team Leader, Restart

Groundwork London; Hounslow; On-site; GBP 30,000 - 45,000; Full time

Job summary

A community support organization in Hounslow is seeking an inspiring Team Leader to join the Restart team. The role involves leading a team of Restart Advisors to provide quality support for clients seeking employment, ensuring targets are met. The ideal candidate will have strong interpersonal skills, attention to detail, and experience in managing team dynamics. If you're organized and motivated, apply now to join a team dedicated to making a difference.

Qualifications

• Experience in managing a team of advisors or equivalent.
• Strong ability to meet performance targets.
• Capable of handling competing demands and tight deadlines.

Responsibilities

• Lead a team of five Restart Advisors to provide support.
• Conduct caseload reviews and discuss complex cases.
• Ensure compliance with contract requirements and processes.

Skills

Excellent interpersonal skills

Attention to detail

Organisational skills

Administration skills

Job description

We are seeking an inspiring and motivated Team Leader to work as part of the Restart team in Hounslow, providing quality IAG to clients seeking employment.

You will lead a team of five Restart Advisors (RA’s) and a Senior Advisor to offer the best support for all our clients and ensure the team works together to meet the performance targets set by the contract and Groundwork. Offering practical support such as caseload reviews, and discussions of complex cases.

You will work with our Compliance Team Leader to ensure all our processes and reporting meet the requirements of the contract. You will support our Restart Programme Manager, represent Groundwork with Ingeus, JCP and local stakeholders.

You will have excellent interpersonal skills, good attention to detail. You will have excellent organisational and administration skills in order to cope with competing demands and tight deadlines. If this sounds like you, we’d love to hear from you.

Apply now!

To view the Job Description and Person Specification and download the Application Form and Groundwork London Prospectus, please click here.

Please send your application form, quoting reference ‘1287/DTL’ to [e-mail]