Delivery Team Lead – On-Time, Safe & Customer-Focused

Selco Builders Warehouse; Willesden; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is hiring a Delivery Team Leader for our Willesden branch in London. You will lead a high-performing team of HGV and van drivers, pickers, and loaders, ensuring orders are picked, loaded, and delivered safely and on time.

You’ll plan outbound deliveries, optimise routes, and collaborate with other branch teams to maintain quality and customer satisfaction. You will coach your team to improve performance, safety, and service levels, while managing compliance, costs, and

Qualifications

• Lead and develop delivery teams including drivers and pickers/loaders.
• Plan outbound deliveries to meet on-time, in-full quality standards.
• Coach teams to deliver strong performance and safe working practices.
• Manage delivery performance, compliance and cost controls to hit KPIs.
• Support branch operations when on duty as senior leader.

Responsibilities

• Lead and develop high-performing delivery teams (HGV & van drivers, pickers/loaders).
• Plan and manage outbound deliveries for on-time, in-full delivery.
• Work with your team to pick and load customer orders safely and accurately.
• Drive delivery performance, include driver behaviours, compliance and costs.
• Ensure safe capacity and operations while maintaining a compliant workplace.

Skills

Team leadership

Delivery planning

Customer service

Performance management

Safety compliance

Tools

Delivery management software

Job description

Selco Builders Warehouse is hiring a Delivery Team Leader for our Willesden branch in London. You will lead a high-performing team of HGV and van drivers, pickers, and loaders, ensuring orders are picked, loaded, and delivered safely and on time.

You’ll plan outbound deliveries, optimise routes, and collaborate with other branch teams to maintain quality and customer satisfaction. You will coach your team to improve performance, safety, and service levels, while managing compliance, costs, and