Delivery Station Manager

Amazon; Portlethen; On-site; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a Delivery Station Manager, where you will lead a dynamic team and drive operational excellence. In this pivotal role, you will ensure efficient dispatch and delivery of orders while mentoring your team to achieve outstanding results. Your leadership will shape the future of operations, as you analyze performance metrics and collaborate with various stakeholders to innovate processes. If you are passionate about logistics and committed to enhancing customer experiences, this opportunity is perfect for you.

Qualifications

• A degree is required along with relevant experience in people management.
• Advanced English proficiency is essential for this role.

Responsibilities

• Manage and develop a team of Area Managers to enhance site performance.
• Design initiatives to improve operational excellence across the site.

Skills

People Management

Stakeholder Management

Data Analysis

Problem Solving

Lean Techniques

Six Sigma

Kaizen

Education

Degree

Tools

MS Office Suite

Job description

Job ID: 2918094 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It’s driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities:

1. Manage and develop a team of Area Managers.
2. Own your site, deal with issues and positively impact site performance.
3. Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence.
4. Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units.
5. Design and deliver initiatives across the sites to improve operational performance.

A day in the life

You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results.

BASIC QUALIFICATIONS

A degree.
Relevant experience in successful people and stakeholder management.
Advanced proficiency in verbal and written English and intermediate proficiency in the local language.
Relevant experience in using data or anecdotal evidence to influence business decisions.
Relevant experience in key areas of production and supply chains.

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in Lean, Six Sigma and Kaizen techniques.
Experience in a similar logistical working environment.
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.