Delivery Planner: Optimize Bulk Logistics & Customer Service

Totec; Catcliffe; On-site; GBP 43,000 - 59,000; Full time

Benefits offered by this job

Pension

Life assurance

Job summary

Totec in Brinsworth is seeking a Delivery Planner to orchestrate the smooth operation of bulk drivers and vehicles across the week. You will be the first point of contact for customer requests, managing bulk gas stocks and ensuring continuous processes.

You will collaborate with drivers and customer contacts, communicate across levels including senior management, and plan driver resources to meet or exceed customer expectations while controlling logistics costs.

Qualifications

• Qualification in logistics or at least 3 years of relevant logistics experience.
• Expert knowledge of logistics planning logic and supply chain operations.
• Understanding of production and transport functions, commercial procedures, and product knowledge.
• Strong analytical skills, including proficiency with PC programs for data analysis and spreadsheet management.
• Solid grasp of KPIs used to measure business performance and drive continuous improvement.
• Integrity and teamwork in an inclusive workplace.

Responsibilities

• Resolve customer delivery-related issues promptly, maintaining strong operational links with drivers and customer contacts.
• Communicate effectively with staff at all levels within customer organisations, including senior management.
• Plan the utilization of vehicle and driver resources to deliver a service that meets or exceeds customer expectations.
• Operate with a focus on minimizing logistics costs while maintaining high service standards.
• Provide a proactive interface with the Market Sector Sales team, reporting customer service issues to account managers and senior leadership.

Skills

Logistics planning

Analytical skills

Production and transport knowledge

KPIs and performance measurement

Integrity and teamwork

Education

Logistics qualification or 3 years logistics experience

Job description

Totec in Brinsworth is seeking a Delivery Planner to orchestrate the smooth operation of bulk drivers and vehicles across the week. You will be the first point of contact for customer requests, managing bulk gas stocks and ensuring continuous processes.

You will collaborate with drivers and customer contacts, communicate across levels including senior management, and plan driver resources to meet or exceed customer expectations while controlling logistics costs.