Delivery Manager, Justice Services (Hybrid)

Ministry of Justice; Poole; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Flexible working policy

Pension scheme

Annual leave 25–30 days

Career development

Job summary

Ministry of Justice in Poole is recruiting a Delivery Manager within HMCTS National Services to lead the Poole Enforcement Teams and manage EO managers. You will support the Operations Manager to ensure smooth, safe, and customer-focused operations at the site.

The role requires strong leadership, planning, and stakeholder engagement, with hybrid working arrangements and a clear focus on performance and service delivery.

Qualifications

• Lead and develop teams to achieve performance targets.
• Plan, delegate, and review work to improve outcomes.
• Build relationships with internal and external stakeholders.
• Communicate key messages effectively across the organisation.
• Analyse data to inform local and national priorities.

Responsibilities

• Lead Poole Enforcement Teams and EO managers to deliver services.
• Support Operations Manager to meet operational needs and budgets.
• Ensure safe, compliant, and customer-focused site operations.
• Develop relationships with stakeholders to align priorities.
• Provide guidance on performance, resources and training.

Skills

People management

Performance management

Stakeholder management

Data analysis

Communication

Leadership

Job description

Ministry of Justice in Poole is recruiting a Delivery Manager within HMCTS National Services to lead the Poole Enforcement Teams and manage EO managers. You will support the Operations Manager to ensure smooth, safe, and customer-focused operations at the site.

The role requires strong leadership, planning, and stakeholder engagement, with hybrid working arrangements and a clear focus on performance and service delivery.