Delivery Manager, Intellectual Property

TN United Kingdom; Glasgow; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Delivery Manager to join their dynamic MLS team. This role focuses on managing a high-performing team of legal professionals, delivering exceptional legal services, and developing effective delivery models. With flexible working arrangements and tailored career development opportunities, this position offers a chance to influence alternative service delivery in a leading legal environment. If you have a passion for legal services and team management, this is an exciting opportunity to make a significant impact.

Benefits

Flexible working arrangements

25 days of annual leave

Contributory pension scheme

Death in service cover

Interest-free loans for season tickets

Carers’ leave

Qualifications

• Experience managing a team of legal professionals in a high-volume environment.
• Proven ability to influence stakeholders in a large commercial law firm.

Responsibilities

• Manage a team of paralegals delivering legal services to clients.
• Continuously develop delivery models for best-in-class service.

Skills

Intellectual Property

Team Management

Alternative Legal Services

Stakeholder Influence

Performance Metrics

Job description

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Delivery Manager, Intellectual Property, Glasgow

Client:

Pinsent Masons

Location:

Glasgow, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Reference:

5010a0d66e3c

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Role Overview

Vario is a market-leading alternative legal services provider within the law firm Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons, incorporating Flexible Services, Consulting and Technology, Legal Project Management, and Managed Legal Services (MLS). This role is within our MLS team.

As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in providing a world-class legal service to our practice groups and external clients. The role involves engaging with various sectors and groups, focusing on the development of our legal delivery teams and their capabilities. The successful candidate will:

• Line manage a team of paralegals focused on delivering work to lawyers and external clients, including supervision, training, development, and management of direct reports.
• Supervise the delivery of legal services to end users.
• Support service delivery management on engagements as required, including resource planning, quality assurance, output/efficiency reviews, and progress reporting.
• Continuously develop delivery models to ensure best-in-class service.
• Build effective working relationships across relevant practice groups and sectors.
• Work with Resource Management to allocate work effectively and monitor capacity and workload levels.

Our standard working hours are 9:30 am to 5:30 pm, but we are open to flexible working requests.

Candidate Overview

We are seeking candidates with the following skills and experience:

• Experience working on intellectual property-related matters.
• Experience in alternative legal services.
• Proven experience managing a high-performing team of legal professionals.
• Experience delivering legal services in a high-volume, multi-location environment.
• Ability to influence stakeholders in a large commercial law firm to promote alternative service delivery models.
• Experience working with performance metrics to ensure top-tier service delivery.

What We Offer

• Tailored career development within our award-winning team.
• Flexible working arrangements, including options to work from home.
• Carers’ leave (up to five paid days).
• 25 days of annual leave, with options to purchase or carry over 5 days.
• Contributory pension scheme (up to 5%).
• Death in service cover (4x base salary).
• Eligibility for interest-free loans for season tickets, gym memberships, or rental deposits.