Delivery Manager - Estates

Sovereign Housing Association Limited; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established housing association is seeking a Delivery Manager to lead the Garden Maintenance/Estates Team. This role is pivotal in delivering exceptional garden services and maintaining high safety standards. You will manage a team of trades operatives, ensuring customer satisfaction and compliance with health and safety regulations. With a commitment to flexible working and an ambitious growth agenda, this is a fantastic opportunity for someone passionate about improving community spaces and delivering value for money services. Join a skilled team and make a real difference in the lives of residents.

Benefits

£450 flex-pot annually

25 Days Holiday + Bank Holidays

Industry leading pension scheme

Flexible working

Options for private medical insurance

Discounted travel insurance

Qualifications

• Experience managing teams in estates management or garden services.
• Knowledge of health, safety, and environmental legislation.

Responsibilities

• Deliver high-quality garden maintenance and improvement works.
• Maintain data quality within property systems.
• Ensure compliance with health and safety legislation.

Skills

Team Management

Customer Focus

Budget Management

Health and Safety Compliance

Microsoft Office Suite

Job description

As a leading Housing Association, SNG's purpose is simple - providing good, affordable homes: the foundation for a better life. We have a strong ambition to build 25,000 more homes over the next 10 years, with at least half being for social or affordable rent.

It's a great time to join us as we invest in our existing customers' homes by applying our Homes and Place Standard to all our properties, whilst working in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

We have an exciting new opportunity for a Delivery Manager to join our Garden Maintenance/Estates Team on the Isle of Wight.

The role

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money garden maintenance and improvement works to our customers communal garden areas through a team of in house trades and contractors as part of our Estates Team.

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You'll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives
• Maintaining high quality data within the property systems
• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Engaging and working with residents and groups to develop co-created services

What you'll need

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of estates management or garden services
  
• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment
• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams
• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

What can we offer you

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover
• Discounted travel insurance

It's a fantastic time to join us at SNG. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.