Delivery Manager (Commercial Sector)

Kainos; Birmingham; On-site; GBP 65,000 - 95,000; Full time

Job summary

Kainos, based in Birmingham, is seeking an experienced Delivery Manager to lead end-to-end delivery of bespoke software for external clients. You will own governance, budgets, forecasting, and stakeholder management within agile environments.

You will build strong cross-functional teams, drive delivery excellence, and identify growth opportunities through successful project outcomes and client partnerships.

Qualifications

• Experience delivering bespoke, greenfield software development projects.
• Proven ability to lead teams in agile environments.
• Strong commercial awareness with experience managing project financials.

Responsibilities

• Lead the delivery of complex digital products from inception through live service.
• Own project governance, financial performance, risk management, forecasting, and reporting.
• Create high-performing, motivated teams that deliver exceptional customer outcomes.
• Build trusted customer relationships and proactively identify opportunities to add value.
• Work with Account Leads and Sales to support business development and profitable growth.
• Ensure delivery excellence through governance and quality standards.

Skills

Delivery leadership

Agile projects

Client management

Budgeting & forecasting

Cross-functional teams

Software engineering

Stakeholder communication

People leadership

Job description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

At Kainos, our Delivery Managers lead the successful end-to-end delivery of bespoke, greenfield software solutions for external customers. This is a hands‑on leadership role where you’ll own project delivery, governance, commercial performance, and client relationships, ensuring outstanding outcomes for both our customers and Kainos.

You’ll work closely with multidisciplinary agile teams to deliver high‑quality digital products, while managing project financials, forecasting, risks, stakeholders, and team performance. Beyond successful delivery, you’ll build trusted client partnerships, identify opportunities for growth, and help win follow‑on work.

This role is ideal for an experienced Delivery Manager who combines strong delivery leadership with commercial acumen and a passion for building long‑term client partnerships. You will thrive if you’ve successfully led agile teams to deliver bespoke software solutions, managed project P&L and margins, and turned delivery excellence into repeat business and account growth.

What we’re looking for:

Essential experience:

• Proven experience delivering bespoke, greenfield software development projects in agile environments for external clients.
• End-to-end ownership of project delivery, including scope, schedules, budgets, governance, risk management, quality assurance, and reporting.
• Strong commercial awareness , with experience managing project financials, forecasting, profitability, margins, and resource planning.
• Demonstrable success building and maintaining senior client relationships and using successful delivery outcomes to support account growth and follow‑on business.
• Experience leading, coaching, and developing cross‑functional delivery teams , including line management responsibilities.
• Strong understanding of modern software engineering practices , digital product delivery, and emerging technology trends.
• Ability to communicate effectively with senior stakeholders, customers, and delivery teams.
• A collaborative, adaptable, and people‑focused leadership style.

What you’ll do:

• Lead the delivery of complex digital products and platforms from inception through to live service.
• Own project governance, financial performance, risk management, forecasting, and reporting.
• Create high‑performing, motivated teams that deliver exceptional customer outcomes.
• Build trusted customer relationships and proactively identify opportunities to add value.
• Work with Account Leads and Sales teams to support business development and secure profitable growth.
• Ensure delivery excellence through strong governance, quality standards, and continuous improvement.

Desirable:

• Experience delivering digital transformation programmes.
• Evidence of growing existing customer accounts through successful delivery.
• Project or Programme Management certification.
• Experience working with user‑centred design, analytics, and research disciplines.

**Embracing our differences**

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone’s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.