Principal Product Consultant

Kainos; Birmingham; On-site; GBP 90,000 - 130,000; Full time

Job summary

Kainos is seeking a Principal Product Consultant to lead engagements from concept to delivery in a user-centric product context. You will shape product strategies and business cases, leveraging deep Agile transformation experience to guide complex initiatives.

You’ll also coach and develop a small number of senior staff, manage C-level stakeholder relationships, and drive outcomes in fast-changing environments, within a people-first culture.

Qualifications

• Extensive vertical knowledge of Product Management, with UX, Agile and Programme Assurance.
• Experience across at least two major business verticals (e.g. Telco, Financial Services, Retail).
• Experience with at least two business applications environments (CRM, eCommerce, etc.).
• Experience in communicating with C-Level stakeholders and coaching clients on product management.

Responsibilities

• Lead engagements from initiation through delivery in a product context.
• Shape product strategies and business cases with strong Agile transformation experience.
• Coach and develop senior staff and manage performance within the team.

Skills

Product Management

User Experience

Agile

Programme Assurance

Stakeholder Communication

Coaching

Team Leadership

Facilitation

Business Acumen

Requirements Translation

Job description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As a Product Consultant (Principal) at Kainos, you will be responsible for leading and assuring significant engagements from concept through to delivery. An experienced analyst with an ability to shape product strategies and business cases, the successful candidate will have significant experience of Agile transformation and programme delivery in a user-centred product context. You’ll also manage, coach and develop a small number of senior staff, with a focus on managing employee performance.

Minimum (essential) Requirements

• Extensive vertical knowledge of Product Management, coupled with strong knowledge of User Experience, Agile and Programme Assurance disciplines.
• In depth experience of at least two major business verticals (e.g. Telco, Financial Services, Retail)
• Experience of at least two business application environments (e.g. CRM, eCommerce etc.)
• Experience of strong C-Level stakeholder communication and relationship building, including coaching and mentoring of clients to raise awareness of product management.
• Broad business and technology understanding and a good awareness of industry trends.
• Demonstrable experience of delivering as part of an agile team.
• Experience of line management or coaching
• Expert facilitator: able to drive focused outcomes from large gatherings of diverse stakeholders and interest groups.
• Able to plan and lead consulting engagements from initiation through to completion.
• Excellent commercial awareness and sound understanding of business and project dynamics.
• Demonstrated adaptability to embrace and lead in new disciplines.
• Excellent communicator: able to explain, persuade and justify decisions.
• Highly effective at translating business requirements into cost-effective functional requirements
• Good commercial awareness, always delivering within project constraints
• A strong understanding of Agile and Waterfall Project Management delivery methodologies
• Able to work flexibly and to tight deadlines within uncertain and fast-changing environments.
• We all work in teams here in Kainos – a proven ability of strong team management skills, including effectively managing a multi-disciplinary team is crucial
• We are passionate about developing people – a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important
• Excellent verbal and written communication skills, with the ability to communicate with a variety of stakeholders.

DESIRABLE

• Experience of working in a digital start up.
• Experience of working as a product manager and delivering high quality digital products.
• Experience of working in a full-service digital agency environment.
• Experience leading Digital Transformation initiatives.
• Project management experience across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, PRINCE2, MSP etc.).
• Certified Scrum Product Owner
• Active participant in communities of interest (e.g. online groups, speaking at conferences etc.)

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.