Delivery Manager

Faculty AI; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited Annual Leave Policy

Private healthcare and dental

Enhanced parental leave

Family-Friendly Flexibility & Flexible

Sanctus Coaching

Hybrid Working

Job summary

Faculty is seeking a Delivery Manager to own the end-to-end delivery of high-impact AI projects for clients. You will be the crucial link between customers and technical teams, ensuring on-time delivery, maximizing value, and cultivating strong relationships that position Faculty as the partner of choice for future AI initiatives.

You will collaborate with consulting, technology, and data teams to design innovative AI solutions, manage senior stakeholders, and drive continuous improvement across

Qualifications

• Experience delivering technical AI projects.
• Experience managing senior stakeholders.
• Strong written and verbal communication.

Responsibilities

• Own the end-to-end delivery of customer AI projects from scoping to implementation.
• Collaborate with technical teams and customers to design AI solutions that address challenges and opportunities.
• Manage project development and ensure delivery approaches maximize customer value.
• Build and maintain strong relationships with customers, acting as the primary contact throughout the project lifecycle.
• Identify new commercial opportunities and contribute to proposals and pitches.
• Develop and mentor peers to improve processes and practices.

Skills

Consulting experience

Tech delivery experience

Excellent communication

Problem-solving

Job description

Why Faculty?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here.

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

In our Professional and Financial Services Business unit, we bring everything we have learned in more than a decade of Applied AI, and use it to help our clients navigate a rapidly changing landscape.

We develop and embed AI solutions which help firms become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for meaningful innovation and are proud to set the gold-standard for marrying technical excellence with safe deployment.

About the role

As a delivery manager, you’ll own the end-to-end success of high-impact AI projects for our clients. You will be the crucial link between our customers and technical teams, ensuring on-time delivery, maximising value, and cultivating strong relationships which position Faculty as the partner of choice for future AI projects.

What you'll be doing:

• Owning the end-to-end delivery of customer projects, from initial scoping to final implementation

• Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities

• Managing project development and ensuring a delivery approach that provides maximum value to the customer

• Building and maintaining strong relationships with customers, acting as the primary point of contact throughout the project lifecycle

• Identifying new commercial opportunities and contributing to new business pitches and proposals

• Developing and mentoring your peers’ taking a proactive role in building good processes and practices

Who we're looking for:

• You have previous experience in professional services, ideally from a consulting, technology, or data background

• You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption

• You are an exceptional communicator, with outstanding written and verbal skills, and experience managing senior stakeholders

• You are comfortable working with technical teams and have experience delivering technical projects, ideally in AI

• You are a practical problem-solver, identifying potential issues and proactively implementing solutions

Our Recruitment Ethos

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

Some of our standout benefits:

• Unlimited Annual Leave Policy

• Private healthcare and dental

• Enhanced parental leave

• Family-Friendly Flexibility & Flexible working

• Sanctus Coaching

• Hybrid Working

If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.