Delivery Manager

Wellcome Trust; Camden Town; Hybrid; GBP 54,000 - 76,000; Full time

Benefits offered by this job

Flexible working options

Hybrid working environment

Job summary

Wellcome Trust is seeking a Delivery Manager to lead digital projects and ensure timely, high-quality delivery within the Digital & Technology portfolio. You will coordinate with product managers, designers, researchers and developers, applying agile practices to drive value across multiple streams.

You will tailor Scrum/Kanban, manage dependencies, mentor teams, and communicate progress with stakeholders. The role emphasizes leadership, collaboration, and data-driven decision making in a hybrid

Qualifications

• Delivery manager or Scrum Master experience in digital & technology projects.
• Experience working with Scrum and Kanban.
• Experience using OKRs or similar goal-setting frameworks.
• Ability to work with cross-functional teams and stakeholders.

Responsibilities

• Tailor agile methodologies to deliver projects on time and to high quality.
• Identify optimization areas and implement best practices in teams.
• Foster a high-performing team environment with effective communication.
• Identify and mitigate risks impacting project delivery.
• Provide progress updates and delivery estimates.
• Support goal setting with sprint goals and OKRs.
• Use data-informed decision making for team needs.

Skills

Delivery management

Scrum Master

Agile methodologies

Stakeholder management

Leadership

Cross-functional collaboration

Tableau

CRM system

Tools

Tableau

CRM system

Job description

Salary: £54,400 – £75,700 Closing date: Wednesday 11 November 2026 Contract type: Permanent Interview dates: 1st stage – w/c 11 November 2026 (online/Remote); 2nd stage – w/c 2 December 2026 (face to face)

Where in Wellcome will I be working?

- Digital & Technology

You will be part of the Strategy & Governance team within the Digital & Technology department. In this role, you will matrix work with teams in the Digital & Technology department. We currently have several projects and product/workstream teams, whose work consists of public-facing websites, Tableau dashboards, data infrastructure, a bespoke CRM system for all our grants and IT teams. We work primarily with agile to deliver on our products and projects.

What will I be doing?

You will work with one of our technical projects, product or workstream teams to deliver frequent value our users incrementally, shaping their ways of working across all aspects of the project lifecycle. You will work closely with subject matter experts to set goals and help the team to deliver towards those goals. You will be responsible for identifying blockers or dependencies that will slow down progress and work with people involved to mitigate them.

As a Delivery Manager, you will:

• Have a flexible approach to the end-to-end delivery of projects, expertly tailoring agile methodologies to ensure they are delivered on time and to the highest quality standards
• Identify areas for optimization and implement best practices to enhance ways of working in product teams, workstream teams and technology teams
• Foster a high-performing team environment, ensuring effective communication and coordination among team members, conflict management and resolution and collaboration with other departments
• Identify and mitigate risks, proactively addressing any issues that may impact project delivery
• Be the point of communication for progress and provide up-to-date and realistic delivery estimates
• Support with informed goal setting techniques, enabling teams to work with sprint goals and OKR
• Have a data-informed approach to decision-making, especially when tailoring ways of working to team needs

Is this job for me?

We are looking for someone who:

• Has previous experience working as a delivery manager or scrum master in a digital & technology environment
• Is experienced working collaboratively with subject matter experts, product managers, designers, user researchers and software developers and approaches challenges diplomatically and tactfully
• Is experienced evaluating and applying concepts and techniques from multiple Agile (and related) methodologies, including Scrum and Kanban
• Has an analytical and creative approach to problem-solving
• Has strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals and OKRs
• Has proven experience in managing stakeholders and building strong relationships with both internal and external parties

Minimum Criteria:

• Experience working as a delivery manager or scrum master delivering data & digital products, programmes or workstreams in digital & technology environments
• Practical experience applying agile concepts such as Scrum and Kanban
• Experience working with OKRs or similar goal setting frameworks
• Experience working with different types of agile product teams with varying maturity and complexity

You can read more about the benefits we offer our employees on our website

Our Hybrid Way of Working

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best.

At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office.

Diversity and Inclusion is at the heart of everything we do

Diversity and Inclusion is a priority at Wellcome.

We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive.

We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at [e-mail].

We support researchers, we take on big health challenges, we campaign for better science, and we help everyone get involved with science and health research. Wellcome isn't just a supporter of great ideas, it's a great place to work. We offer excellent benefits and help our employees to develop in an open, respectful culture where differences are valued.