Delivery Lead — AI-Driven Insurtech (Remote)

Cytora; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Flexible working

Remote options

Professional development budget

Annual retreats

Mission-driven culture

Job summary

Cytora, part of Applied Systems, seeks a Delivery Manager to lead the Customer Success delivery function. You will oversee agile delivery, manage resources, and ensure successful initial deployments with governance and benefits tracking. You will report to the Head of Delivery and collaborate across teams to maximise customer value.

The role emphasizes stakeholder engagement, continuous improvement, and capability building within a fast-moving insurtech platform.

Qualifications

• Proven experience in Agile project management.
• Strong problem-solving and proactive thinking.
• Track record of juggling multiple projects with on-time delivery.
• Collaborates effectively with stakeholders at all levels.
• Good grasp of technology and AI/Data Science products.
• Commitment to continuous learning and adapting to change.
• Thrives in a fast-paced, evolving environment.

Responsibilities

• Ensure the team follows internal delivery best practices.
• Communicate effectively across technical and non-technical boundaries.
• Optimize team flow and build agile capabilities.
• Lead continual planning and post-launch benefits realization.
• Identify and address team dynamics issues and provide feedback.
• Contribute to product delivery lifecycle with the Product Lead.
• Manage a business analyst and a Customer Engineer.
• Build strong relationships with internal and external stakeholders.

Skills

Agile project management

Stakeholder management

Team leadership

Cross-functional collaboration

Job description

Cytora, part of Applied Systems, seeks a Delivery Manager to lead the Customer Success delivery function. You will oversee agile delivery, manage resources, and ensure successful initial deployments with governance and benefits tracking. You will report to the Head of Delivery and collaborate across teams to maximise customer value.

The role emphasizes stakeholder engagement, continuous improvement, and capability building within a fast-moving insurtech platform.