Delivery Driver - LDN Hire - Surbiton

Driver & Delivery; Ashford; On-site; GBP 15,000 - 21,000; Full time

Job summary

LDN Hire Ltd is seeking a reliable Driver to deliver and collect minibuses across London and surrounding areas, performing pre- and post-journey inspections and providing clear handovers to customers.

You will travel between customer locations and our Chessington and Ashford depots, using public transport when needed, and work mostly independently while upholding high standards of safety and service.

Qualifications

• Must be aged 25 or over.
• Full UK manual Category B driving licence for minimum 3 years.
• Experience driving larger vehicles such as vans/minibuses.
• Confident manoeuvring large vehicles in busy London traffic.
• Excellent punctuality, reliability and timekeeping.
• Good communication and customer service skills.

Responsibilities

• Deliver and collect minibuses from customers across London and surrounding areas.
• Carry out thorough vehicle inspections before delivery and after collection, with photos and reports.
• Explain vehicle controls and ensure correct vehicle handed over to customers.
• Travel between customer locations and depots using public transport when required.
• Move vehicles between Chessington and Ashford depots and assist with related tasks.
• Complete vehicle inspection reports accurately and follow SOPs.

Skills

Punctuality

Reliability

Communication

Attention to detail

Timekeeping

Customer service

Education

Full UK manual Category B driving licence

Job description

As a Driver, you will play an important part in the day-to-day operations of LDN Hire. Your primary responsibility will be delivering and collecting minibuses from customers across London and surrounding areas, carrying out vehicle inspections and ensuring every handover is completed professionally and efficiently. The role involves travelling between customer locations, our Chessington and Ashford depots, and other operational sites. You will also be required to use public transport between jobs when necessary. You will often be working independently and representing LDN Hire directly when meeting customers, so punctuality, reliability, attention to detail and excellent customer service are essential.

Vehicle Delivery & Collection

• Deliver and collect minibuses from customers across London and surrounding areas.
• Carry out thorough vehicle inspections before delivery and upon collection, including photographs and damage reports.
• Ensure the correct vehicle is delivered to the customer in accordance with booking instructions.
• Complete vehicle handovers, explaining basic vehicle controls and features to customers where necessary.
• Follow company procedures for deliveries, collections and vehicle returns.
• Drive safely and responsibly, complying with all road traffic regulations.
• Communicate estimated arrival times and any delays to customers and the office team.

Vehicle Inspections & Quality Control

• Carry out basic vehicle safety checks, including tyres, lights, fluid levels and general condition.
• Identify and report any existing or new damage, defects or mechanical issues.
• Ensure vehicle inspection reports are accurate and completed correctly.
• Check fuel levels, mileage and vehicle equipment during handovers.
• Report any issues that could affect a vehicle's availability for its next booking.

Customer Service

• Provide a friendly, professional and helpful service during vehicle deliveries and collections.
• Communicate clearly and politely with customers.
• Answer basic customer questions and refer any issues to the office team.
• Represent LDN Hire professionally at all times.
• Handle customer concerns calmly and efficiently.

Fleet Operations & Travel

• Travel between customer locations and company depots using public transport when required.
• Assist with moving vehicles between our Chessington and Ashford locations.
• Transport vehicles to and from garages, MOT centres and other service providers when required.
• Assist with vehicle-related errands and operational tasks.
• Follow daily schedules and instructions provided by the office team.
• Work independently and manage time effectively to ensure deliveries and collections are completed on schedule.

Administration & Compliance

• Complete vehicle inspection reports accurately, including photographs and supporting documentation.
• Follow company standard operating procedures (SOPs).
• Handle customer information responsibly in accordance with GDPR requirements.
• Report any additional damage, missing equipment or discrepancies following vehicle collection.
• Ensure all relevant handover and collection documentation is completed correctly.

We are currently looking for a reliable, professional and motivated Driver to join our team.

If you enjoy driving, working independently and having a varied working day rather than being stuck behind a desk, this could be the ideal opportunity for you.

Requirements

• Must be aged 25 or over, as required by our motor insurance policy.
• Must hold a full UK manual Category B driving licence for a minimum of 3 years.
• Previous experience driving larger vehicles, such as vans or minibuses.
• Confidence driving and manoeuvring large vehicles in busy London traffic.
• A safe, responsible and careful approach to driving.
• Excellent punctuality, reliability and timekeeping.
• Good communication and customer service skills.
• Strong attention to detail, particularly when inspecting vehicles.
• Ability to work independently and follow instructions.
• Comfortable using public transport to travel between jobs.
• Willingness to work weekends when required.
• Ability to work from both our Chessington and Ashford depots.
• A professional and presentable appearance.

Desirable Requirements

• Category D1 driving entitlement - advantageous but not essential.
• Previous experience in vehicle delivery, rental operations or fleet management.
• Familiarity with London roads and surrounding areas.
• Experience using mobile applications for vehicle inspections and reporting.

LDN Hire Ltd is a London-based self-drive minibus hire company specialising in 9 to 17-seater vehicles. We provide reliable minibus hire services to customers across London and beyond, including vehicle delivery and collection.

Salary: Starting from £13.00 per hour.

Working Days: Monday to Friday.

Weekend Availability: Required depending on operational needs.