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Ocado Logistics is hiring Customer Service Team Members who drive and deliver groceries with a focus on quality and on-time service. You’ll operate in a fast-paced, customer-facing environment, following routes planned by our system and enjoying paid breaks and premiums for evenings, weekends, and overtime.
You’ll need a valid licence and a willingness to work 5 days out of 7 on AM/PM shifts. DBS checks apply and there are many employee benefits.
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?
Join Ocado Logistics where there are bags of possibilities.
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!
In return, we use our automated technology to pre plan your route and pre-load your van!
Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays - so on top of your base pay you will receive premiums that will increase your average hourly earnings to £14.28 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions!
All your breaks are paid, meaning for every minute at work you get paid.
Whilst a Safe Working Environment Goes Without Saying, We Offer a Shopping List Of Perks That You Can Tailor To Suit Your Lifestyle, Including
You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer facing role, good communication skills are also essential.
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Contracted days: You will be required to work any 5 days out of 7 working 8 hour shifts, and will be provided with further information during pre-boarding.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying.
Monday to Saturday (Basic Rate): £13.77
Evening Premium (from 6pm): £1.12
Sunday Day Premium: £1.38
Sunday Evening Premium: £2.61
Overtime rate Monday to Saturday (Day Shift): £17.21
Overtime rate Monday to Saturday (Evening Shift): £18.33
We are proud to prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.