Delivery Consultant

Coleman James; North East; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Private healthcare insurance

Dedicated training

Holiday allowance

Incentive schemes

Job summary

Coleman James in Newcastle upon Tyne is seeking a Delivery Consultant to support multi-discipline recruitment across Rail, Built Environment and Facilities Management. You will source candidates, build relationships and guide the full recruitment process from start to finish.

No prior recruitment experience is required; you will develop expertise in a fast-paced, supportive environment with clear development paths and KPI targets.

Qualifications

• No recruitment experience required; strong communication and organisational abilities.
• Proven customer service mindset with attention to detail and reliability.
• Able to work well in a team, take initiative and use IT tools effectively.

Responsibilities

• Resourcing candidates for live jobs via database searches, advertising and networking.
• Contacting candidates to check availability for assignments and registering new candidates.
• Formatting CVs and maintaining candidate files to GDPR standards.
• Arranging interviews, issuing confirmations and providing updates to candidates and consultants.
• Identifying sales leads from registrations and conversations with candidates.
• Maintaining a proactive, consistent service level and meeting KPIs.

Skills

Excellent communication

Time management

Organisational skills

Customer service

Attention to detail

Teamwork

Initiative

IT skills

Microsoft Office

Tools

Microsoft Office

Job description

Working from our head office in Hoults Yard, Newcastle Upon Tyne, you will support our team of dedicated multi-discipline recruitment consultants as a Delivery Consultant in one of our divisions; Rail, Built Environment and Facilities Management.

As a Delivery Consultant you will be responsible for resourcing candidates for both immediate and ongoing client needs. In speaking to candidates, building relationships and growing your specialist network you will cover the full recruitment process from start to finish.

We have a successful track record of developing our Delivery Consultants into expert recruiters. In this role, you can enter an industry with unlimited opportunities, learn from the best and develop your skills in a dynamic, supportive and fast-paced environment.

What are your responsibilities as a Delivery Consultant?

• Resourcing candidates for live jobs, to include database and job site searches, advertising and networking
• Contacting previously identified candidates to check availability for specific assignments
• On-going generation of marketable candidates by advertising, mail shots, headhunting, referrals and events
• Overall maintenance of database candidate files ensuring all information is entered and updated on a regular basis
• Registering new candidates in line with company administrative and legislative requirements
• Formatting CVs as required
• Responsible for identifying and informing consultants of potential sales leads gained from registration forms, references taken and conversations with candidates
• Arranging candidate interviews with clients, issuing confirmation letters/emails and briefing notes where relevant
• Placing job adverts onto relevant job sites, ensuring that all adverts comply with company and legal requirements
• Responding to incoming enquiries in a courteous and timely manner
• Ensuring a proactive and consistent service level for all clients through effective candidate matching and maintaining a professional approach at all times
• Ensuring a consistent level of service to all candidates by maintaining contact, updating them about their application and acting as an ambassador for the brand
• Adhoc projects and general administrative support
• Achievements of agreed KPIs and targets
• Be aware of and adhere to all policies and procedures, in particular the Company s Health & Safety, Modern Slavery and GDPR Polices

About You

No prior recruitment experience is required. We re looking for articulate & tenacious candidates who have:

• The basics: excellent communication, time management and organisational skills
• A keen focus on delivering outstanding customer service
• Strong attention to detail
• Great team skills, takes initiative and can work independently
• A friendly and professional manner
• Proficient IT / Microsoft Office skills

What are the benefits?

• Realise your true potential with a clear professional development plan
• Dedicated training with our experienced team
• Quarterly / monthly incentive schemes (hard work is recognised and rewarded)
• Holiday allowance
• A contemporary, modern office environment
• Unlimited earning potential
• 24/7 confidential support helpline
• Private healthcare insurance