Delivery Consultant

Reply; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Reply specialises in designing and implementing solutions for new communication channels and digital media, serving enterprise clients across sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration. As a Delivery Consultant, you will support complex engagements, focusing on resilience, infrastructure, cloud programmes, and IT security remediation.

You will work with senior SMEs and technical specialists to ensure programmes are well‑structured,

Qualifications

• 3–5 years in consulting delivery, programme management, and Operational Resilience programmes.
• Strong stakeholder management and communication skills.
• Experience with technology-driven programmes (infrastructure, cloud or security) in regulated environments.

Responsibilities

• Lead the planning, mobilisation, and delivery of workstreams within consulting engagements.
• Manage programme governance, including status reporting, RAID management, and coordination of steering and working groups.
• Act as a central point of coordination across client stakeholders, consulting teams, and technical SMEs.
• Build and maintain relationships with stakeholders across business, technology, and risk functions.
• Proactively identify and manage delivery risks and issues, driving resolution.
• Ensure alignment across multiple workstreams and dependencies.
• Facilitate workshops, meetings, and stakeholder forums.
• Support the creation of high-quality client deliverables and ensure delivery remains aligned to programme objectives.

Skills

Delivery management

Stakeholder management

Programme governance

Planning and reporting

Tools

AWS

Azure

Job description

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.

Role Overview:

As a Delivery Consultant, you will support the successful delivery of complex consulting engagements across enterprise clients. You will contribute to initiatives within resilience, infrastructure, and cloud programmes, with exposure to Operational/Technology Resilience or IT Security remediation. The role focuses on delivery excellence, stakeholder management, and effective programme coordination. Working alongside senior SMEs and technical specialists, you will ensure programmes are well-structured, properly governed, and executed efficiently.

Responsibilities:

• Lead the planning, mobilisation, and delivery of workstreams within consulting engagements
• Manage programme governance, including status reporting, RAID management, and coordination of steering and working groups
• Act as a central point of coordination across client stakeholders, consulting teams, and technical SMEs
• Build and maintain strong relationships with stakeholders across business, technology, and risk functions
• Proactively identify and manage delivery risks and issues, driving resolution
• Ensure alignment across multiple workstreams and dependencies
• Facilitate workshops, meetings, and stakeholder forums
• Support the creation of high-quality client deliverables and ensure delivery remains aligned to programme objectives

About the Candidate:

• 3–5 years’ experience in consulting delivery roles, programme/project management, and Operational Resilience programmes
• Strong stakeholder management and communication skills
• Proven ability to manage delivery in complex environments (e.g. Financial Services, Public Sector, large enterprises)
• Strong delivery management capability, including planning, tracking, and reporting
• Experience working in or alongside technology-driven programmes (infrastructure, cloud, or security)
• Ability to confidently engage with technical stakeholders (architects, engineers) without needing to be hands‑on
• Highly organised, with the ability to manage multiple priorities and deadlines
• Subject matter experience in resilience, business continuity, disaster recovery, cloud transformation, infrastructure change, or cyber/data security, along with familiarity with AWS or Microsoft Azure, would be beneficial
• Exposure to regulated environments (particularly Financial Services), understanding of risk, controls and governance frameworks, and experience with delivery methodologies such as Agile, Waterfall, or hybrid approaches would be advantageous

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.