Delivery Consultant

Experis LTD; Bath; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Career progression

High-performance culture

Training and development

Generous holidays

Job summary

Manpower in Bath is seeking a Delivery Consultant to act as the main onsite contact for employees, supporting day-to-day operations and ensuring staff feel valued.

You will build relationships to drive engagement, manage attendance and support onboarding, while collaborating with recruitment teams to maintain workforce levels and uphold compliance.

Qualifications

• Experience in recruitment, customer service or similar people-focused role.
• Excellent communication and relationship-building skills.
• Confidence handling sensitive conversations professionally and empathetically.
• Strong organisational skills and attention to detail.
• A proactive, solutions-focused mindset.
• Ability to work effectively in a fast-paced environment.
• A full UK driving licence.

Responsibilities

• Acting as the main onsite contact for employees and providing day-to-day support.
• Building strong relationships to drive engagement, wellbeing and retention.
• Managing attendance, welfare concerns and return-to-work conversations.
• Supporting onboarding and site inductions for new starters.
• Working closely with recruitment teams to maintain workforce levels.
• Building strong relationships with client managers and site leaders.
• Escalating any wellbeing, safety or operational concerns.
• Supporting payroll administration and maintaining accurate records.
• Producing basic reports on attendance, retention and workforce performance.
• Ensuring compliance with company and client processes.

Skills

Recruitment experience

Customer service

Communication skills

Relationship building

Sensitive conversations

Organisational skills

Proactive

Fast-paced environment

Driving licence

Job description

Discover your career with purpose at Manpower.

Are you a people person who enjoys building relationships, solving problems and delivering exceptional customer service?

We're looking for a Delivery Consultant to support a major national logistics client in Bath. You'll be the main point of contact for employees onsite, helping to keep operations running smoothly while ensuring people feel supported, engaged and valued.

Whether your background is in recruitment or customer service, if you enjoy building relationships and delivering great service, this could be the perfect opportunity to develop your career with a global leader in workforce solutions.

What you'll be doing

• Acting as the main onsite contact for employees and providing day-to-day support.

• Building strong relationships to drive engagement, wellbeing and retention.

• Managing attendance, welfare concerns and return-to-work conversations.

• Supporting onboarding and site inductions for new starters.

• Working closely with recruitment teams to maintain workforce levels.

• Building strong relationships with client managers and site leaders.

• Escalating any wellbeing, safety or operational concerns.

• Supporting payroll administration and maintaining accurate records.

• Producing basic reports on attendance, retention and workforce performance.

• Ensuring compliance with company and client processes.

What we're looking for

• Experience in recruitment, customer service or similar people-focused role.

• Excellent communication and relationship-building skills.

• Confidence handling sensitive conversations professionally and empathetically.

• Strong organisational skills and attention to detail.

• A proactive, solutions-focused mindset.

• Ability to work effectively in a fast-paced environment.

• A full UK driving licence.

Why join Manpower?

At Manpower, recruitment is about more than filling vacancies. It's about helping people find meaningful work and supporting businesses with the talent they need to succeed.

You’ll benefit from the support, resources and career development opportunities of a global brand, including access to an extensive candidate network and market-leading recruitment tools that help you deliver results.

What we offer

• Competitive salary of up to £30,000 plus quarterly bonus opportunities.

• Clear career progression with structured pathways for development.

• A high-performance culture that recognises and rewards success.

• Industry-leading training and development to help you maximise your potential.

• Work-life balance benefits, including 24 days' holiday rising to 27 with service, your birthday off and the option to buy additional leave.

• Health and wellbeing benefits, including flexible options for private medical cover, dental insurance, gym memberships, and more.

• A globally recognised brand committed to helping its people grow and succeed.

About Manpower

Manpower is a global leader in workforce solutions, helping organisations find the talent they need and people find meaningful work. Recognised as one of the World's Most Ethical Companies for the 17th time, we're committed to doing business the right way and creating opportunities for everyone to succeed.

We welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone belongs.