Delivery Assistant

Network Rail; Glasgow; On-site; GBP 28,000 - 34,000; Full time

Job summary

Network Rail Scotland is recruiting a Delivery Assistant to coordinate access requirements, prepare possession documentation and support pre-possession meetings across the Route. The role is fast-paced and will involve working closely with colleagues, customers and Route-wide stakeholders to drive safety, quality and delivery.

You will help develop weekly delivery plans, identify risks and contingencies, validate and reconcile delivery transactions, and assist with fleet management and

Qualifications

• Ability to work under pressure.
• Ability to prioritise and organise workload to ensure that deadlines are met.
• Ability to demonstrate the ability to organise effectively.
• Displays a good attention to detail.
• Displays good communication skills and a customer focussed approach.
• Willing to learn to document all aspects of possession and worksite parameters.
• Good understanding of IT and operating of systems.

Responsibilities

• Prepare and distribute possession delivery documentation.
• Assist and support investigations and incident follow up as required.
• Co-ordinate and assist in the delivery of pre-possession meetings.
• Develop the weekly strategic plan communicating key activities, established risks and known contingencies.
• Validate and reconcile all relevant transactions incurred in delivery and service of supply contracts.
• Assist and support with the management of fleet vehicles for the team.
• Assist and support with the identification and implementation of quality and efficiency improvements.
• Assist and support in the identification of possession delivery resource profiles, production of robust roster arrangements and procurement of contract of resources and supplies.
• Engage with Route wide stakeholders and customers and support with the coordination of their access requirements.

Skills

Work under pressure

Prioritise workload

Organisation

Attention to detail

Customer focus

Documentation

IT skills

Communication skills

Job description

At Network Rail, we're the publicly owned operator of Britain's rail infrastructure.

We're trusted custodians of one of our nation's most critical public assets: Scotland's Railway.

We keep Scotland moving - connecting people and places, supporting businesses, public services and communities - driving economic, social and environmental success.

Our work spans almost 20% of the UK network and between 2024 and 2029, we're investing £4.8 billion to enhance our stations and routes, supporting new passenger and freight rolling stock.

Working together with train operators, our investment will mean a more reliable, climate resilient railway; a better customer experience; and greener, more sustainable travel that links cities, towns, urban and rural communities with each other and with the wider UK.

But it's our people who make this progress possible. At Network Rail Scotland, you'll find an inclusive, supportive and flexible working culture where your ideas are valued, your growth is encouraged, and your impact is real. Join us.

This is your railway - and it's moving forward. For more information about Network Rail click here .

About the role

The role of Delivery Assistant is varied and fast-paced, working closely with colleagues, customers and Route-wide stakeholders to coordinate access requirements, prepare and distribute possession documentation, support pre-possession meetings and help develop weekly delivery plans. You'll play an important part in identifying risks and contingencies, supporting possession delivery resources and helping drive quality and efficiency improvements across the team.

You will also support investigations into possession-related incidents, helping to provide comprehensive reporting on possession safety and delivery activities. This is an opportunity to develop your knowledge of railway access and possession delivery while contributing directly to the safe and successful delivery of work across the Route.

Here are some of the duties your role will include: -

• Prepare and distribute possession delivery documentation.
• Assist and support in the investigation and incident follow up as required.
• Co-ordinate and assist in the delivery of pre-possession meetings.
• Develop the weekly strategic plan communicating key activities, established risks and known contingencies.
• Validate and reconcile all relevant transactions incurred in delivery and service of supply contracts.
• Assist and support with the management of fleet vehicles for the team.
• Assist and support with the identification and implementation of quality and efficiency improvements.
• Assist and support in the identification of possession delivery resource profiles, production of robust roster arrangements and procurement of contract of resources and supplies.
• Engage with Route wide stakeholders and customers and support with the coordination of their access requirements.

How to apply: -

Salary: £31,000 per annum. Network Rail Benefits - To find out about what benefits we offer, click here .

Closing date:Midnight of 24th November 2026. Late applications will not be accepted. Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications.

Please note the recruitment process for this role is a competency-based interview. If any additional stages or testing/assessments are to take place, you will be notified of these.

Click 'apply now' to apply.

We're dedicated to creating an inclusive environment and we welcome applications from everyone! Network Rail is a Disability Confident Leader and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak's Career Hive for advice on accessibility support if you're unsure of the options available.

Should you require any reasonable adjustments/modifications, please contact [e-mail] or add a note to your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information.

Your experience and skills

What you will bring to the role: -

• Ability to work under pressure.
• Ability to prioritise and organise workload to ensure that deadlines are met.
• Ability to demonstrate the ability to organise effectively.
• Displays a good attention to detail.
• Displays good communication skills and a customer focussed approach.
• Willing to learn to document all aspects of possession and worksite parameters.
• Good understanding of IT and operating of systems.

It's desirable if you have it to help give you context to the role: -

• Knowledge of relevant railway geography and network capability.
• Knowledge of relevant train services and network capacity.
• Knowledge of Road Vehicle legislation process and procedures.
• Knowledge of accident and investigation procedures.
• Knowledge of factors and activities critical to efficient possession delivery.
• Knowledge of possession safety rules and regulations.
• Relevant successful experience in a frontline delivery operations role or delivery planning background.

Key Information

Number of Positions:

1

Contract Type:

Permanent

Hours:

Full Time

Location:

Glasgow St Vincent Street, Glasgow

Geographical Area:

Scotland

Closing Date:

24-NOV-2026

Job Category:

Engineering and Asset Management

Function:

Scotland Region

Organisation:

CH Senior Operations Manager (Scotland East) (618502) G3