Deli Counter Assistant

Mary Rush Care Ltd; Skipton; On-site; GBP 1,240,000 - 1,653,000; Part time

Benefits offered by this job

Contributory pension scheme

Free onsite parking

30 hours per week

Job summary

Robertshaw's in Skipton is seeking a part-time Deli Counter Assistant to deliver excellent customer service while preparing and serving a range of fresh foods. You will maintain a clean workspace, follow food safety standards, and help with stock, packing, and beverages.

The role involves cash handling, opening/closing duties, and team collaboration to support store operations. 30 hours per week with pension and parking benefits are included.

Qualifications

• Experience in retail would be advantageous but not essential.
• Strong attention to detail and the ability to follow instructions accurately.
• Excellent organisational skills and the ability to work efficiently under pressure.
• A passion for quality food and a commitment to maintaining high standards.

Responsibilities

• Provide excellent customer service by engaging with and assisting customers in a friendly and professional manner.
• Maintain strong product knowledge to effectively answer customer queries and offer recommendations.
• Ensure proper stock rotation and adherence to food safety standards.
• Operate meat slicing equipment (for employees aged 18 and over) following all safety procedures.
• Assist with receiving, unpacking, and working stock and deliveries.
• Accurately pack and label pies, curries, and other prepared food items for sale.
• Preparing and serving drinks, including a variety of hot and cold beverages.
• Processing payments using the till system, handling both cash and card transactions.
• Assisting with the opening and closing procedures of the counter and shop as needed.
• Housekeeping, making sure workstations and back of house areas are clean throughout the day.
• Dealing with customer complaints in a professional manner, directing to a manager if needed.
• Providing support in other areas of the business, as required by the management team.

Skills

Customer service

Food safety

Attention to detail

Cash handling

Teamwork

Stock management

Communication

Food preparation

Job description

21 Gargrave Road, Skipton, BD23 1UD, UNITED KINGDOM

As a Deli Counter Assistant, your main responsibility is to deliver great customer service while preparing and serving a variety of fresh food items. You'll help maintain a clean, well-organised workspace and follow food safety standards to ensure quality and safety at all times.

Your key priorities and duties will be;

Provide excellent customer service by engaging with and assisting customers in a friendly and professional manner

Maintain strong product knowledge to effectively answer customer queries and offer recommendations

Ensure proper stock rotation and adherence to food safety standards

Operate meat slicing equipment (for employees aged 18 and over) following all safety procedures

Assist with receiving, unpacking, and working stock and deliveries

Accurately pack and label pies, curries, and other prepared food items for sale

Preparing and serving drinks, including a variety of hot and cold beverages

Processing payments using the till system, handling both cash and card transactions

Assisting with the opening and closing procedures of the counter and shop as needed

Housekeeping, making sure workstations and back of house areas are clean throughout the day

Dealing with customer complaints in a professional manner, directing to a manager if needed

Providing support in other areas of the business, as required by the management team

Qualifications:

Previous experience in retail would be advantageous but not essential

Strong attention to detail and the ability to follow instructions accurately.

Excellent organisational skills and the ability to work efficiently under pressure.

A passion for quality food and a commitment to maintaining high standards.

The ability to work excellently as part of a team with your colleagues.

What we offer:

Here at Robertshaw's we pride ourselves on having an excellent workforce and always want to make sure that staff morale is high and achievements and hard work doesn't go unnoticed. We offer:

Contributory pension scheme

Free onsite parking

Additional Details - 30 hours per week

Screening Questions

• Do you have experience in a similar role?
• Describe your customer service experience