Delegated Claims Administration Analyst

Starr Underwriting; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading specialty insurer is looking for a Delegated Claims Administration Analyst in London. This role will support the assurance process for delegated claims authority partners, ensuring compliance and effective oversight. Candidates should have strong analytical skills, attention to detail, and be adept in Excel, with a commitment to personal development within a collaborative team environment.

Benefits

Hybrid working

Non-contributory pension

Discretionary bonus

Health and dental coverage

Qualifications

• Understanding of delegated claims authority practices, preferably within the Lloyd’s market.
• Willingness to learn new concepts quickly.

Responsibilities

• Provide administrative services to Analysts conducting assurance reviews.
• Collaborate with various management teams to ensure effective oversight.
• Track all DCA renewals and appointments.

Skills

Attention to detail

Analytical skills

IT skills in Microsoft Excel

Communication skills

Organisational skills

Time management skills

Job description

Job Description

The Role

As a member of the Delegated Authority Management team within Canopius UK Operations, the Delegated Claims Administration Analyst will support the assurance process for Canopius' delegated claims authority partners by delivering excellent administrative services to Analysts and Senior Analysts. This includes supporting processes such as onboarding and ongoing oversight of Coverholders with claims authority and Delegated Claims Adjusters (DCAs), as well as assisting with the inception and renewals of their delegated authority contracts and Master Agreements. The role also involves supporting daily team tasks to ensure effective oversight of all delegated claims operations, in line with Canopius Delegated Claims policies and internal guidelines.

The main goal of the Delegated Authority Management function is to provide governance, frameworks, and controls for the Delegated Authority Portfolio to reduce risks and support the company’s growth plans.

Responsibilities

• Provide administrative services to the Analysts in the Assurance team, conducting assurance reviews of delegated claims partners and approving claims arrangements under lead Binding Authority Agreements at inception and renewal.
• Collaborate with other Delegated Authority Management teams, including Conduct, Compliance, Cyber, Operational Resilience, and Data Protection teams, to ensure seamless information flow and effective oversight.
• Utilise Lloyd’s registration and compliance systems, such as Lloyd’s Insights, Atlas, Crystal, Lloyd’s Contract Confidence tool, and DCOM.
• Produce, deliver, and record DCA claims endorsements.
• Track all DCA renewals and appointments.
• Monitor incoming emails in the team general inbox and ensure data entry completeness and accuracy.

Skills And Experience

• An understanding of delegated claims authority practices, preferably within the Lloyd’s market.
• Good attention to detail.
• Analytical and IT skills in Microsoft Excel and other MS Office systems.
• Good communication and interpersonal skills.
• Organisational and time management skills, with the ability to prioritise and meet deadlines.
• Willingness to learn new concepts quickly and take initiative with personal development.

Our Benefits

ABOUT US

We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.

About Canopius

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Based in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's contributions are recognised, valued and respected.

We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other protected status. We encourage applicants from all diverse backgrounds.

We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.