Delegated Authority Oversight Officer

Chaucer; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance group based in London is seeking a Senior Delegated Authority Analyst responsible for the management of Coverholder onboarding and compliance with regulatory standards. You will support underwriting teams, manage risks related to delegated business, and ensure adherence to internal policies. Ideal candidates will possess strong stakeholder engagement skills and familiarity with relevant regulations. The role also involves conducting quality checks and representing the company in market forums. This position encourages flexible working arrangements.

Benefits

Flexible working arrangements

Qualifications

• Strong stakeholder engagement skills are essential.
• Understanding of Delegated Authority and regulatory compliance.
• Organisational and analytical skills necessary.

Responsibilities

• Support underwriting teams and ensure compliance with frameworks.
• Manage Coverholder onboarding processes and perform annual oversight.
• Identify and mitigate risks associated with delegated business.

Skills

Lloyd’s / London Market experience

Effective communication skills

Advanced Microsoft skills (Word, Excel, PowerPoint)

Strong organisational / time management skills

Experience with Atlas, Crystal, DCOM

Job description

Job Profile Summary

The Senior Delegated Authority Analyst is responsible for the effective management of Coverholder onboarding, annual due diligence, and oversight processes for Chaucer Syndicate Limited (CSL). The role supports underwriting teams in ensuring full compliance with Chaucer’s internal standards and regulatory requirements. Strong stakeholder engagement—both internal and external—is essential to the success of the wider Delegated Authority Oversight function. A deep understanding of relevant regulations, including Delegated Authority, Consumer Duty, Compliance, and Financial Crime, is required. The position demands strong organisational, communication, and analytical skills, along with thorough knowledge of Lloyd’s and London Market frameworks.

Job Description

• Support and provide guidance to underwriting teams,
• Ensure delegated arrangements comply with regulatory frameworks, including Lloyd’s and Chaucer standards,
• Undertake Pre Bind Quality Slip checks for all new and renewing business,
• Manage onboarding processes for new Coverholders,
• Annual compliance and oversight of all existing Coverholders,
• Manage endorsement requests, including any associated ATLAS tasks,
• Conduct peer reviews of due diligence assessments and provide initial sign‑off,
• Identify and mitigate risks associated with delegated business,
• Collaborate with the Group Head of Delegated Oversight to identify high-performing Coverholders and growth opportunities,
• Contribute to strategic updates and operational improvements,
• Maintain awareness of regulatory changes: Monitor updates from Lloyd’s, especially regarding Solvency II and Consumer Protection Code amendments,
• Represent Chaucer, as appropriate, on market forums,
• KPI Reporting,
• Draft papers for committee reporting,
• Provide training on the Delegated Authority function where required,

Regulatory Responsibilities

• Demonstrates a clear understanding of regulatory requirements relating to Delegated Authority, Conduct (including Consumer Duty), Compliance, and Financial Crime.

Skills and Competencies

• Relevant Lloyd’s / London Market experience preferably
• Effective communication skills
• Advanced Microsoft skills – Word, Excel & PowerPoint
• Strong organisational / time management skills
• Experience and knowledge of Atlas, Crystal and DCOM

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.