Defence Training Specialist

Hexegic Limited; Devon and Torbay; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Base salary £50,000-£60,000

£5000 a year professional development

Job summary

Hexegic Limited in the United Kingdom is seeking a Defence Training Specialist to act as a superuser for the defence application, delivering training sessions, mentoring users, and providing first line support. This on-site role focuses on engaging with the user community and proactively helping them achieve objectives.

The Training Specialist will receive comprehensive training on the application, with ongoing mentoring and support; previous experience with this specific application is not

Qualifications

• Defence Trainer qualification or Defence Train the Trainer.
• Experience with various instructional techniques.
• Ability to communicate complex material clearly to diverse users.

Responsibilities

• Deliver training material and courses to users in classrooms or one-on-one.
• Provide first line support for the application to end users and liaise with higher levels of support and management.
• Mentor user knowledge of existing and new features and guide how to exploit capabilities.
• Capture user requirements for enhancement and feed back to development for rapid deployment.
• Requirements capture to enhance capability with end-user feedback.
• Work as part of a team and autonomously, with occasional on-call support.

Skills

Defence training

Instructional techniques

Training background

Communication of complex material

Team and autonomous work

Interpersonal skills

Job description

Note: this is a fully on site role, and candidates for this role are required to hold active developed vetting in the UK.

The role

The Defence Training Specialist will act as a superuser for the defence application, providing embedded user support for the defence application covering all aspects of the project from training and mentoring to providing first line support and some platform management functions. The user community will be their primary focus, conducting training sessions and proactively working with users to assist them achieve their objectives.

The Training Specialist will themselves receive a comprehensive training package on the application as well as ongoing mentoring and support and as such previous experience in this particular application is not essential.

About us

Hexegic are a leading technical consultancy providing agile multi-disciplinary teams to high performing organisations. The company promises exciting, engaging and rewarding projects for those that are keen to develop and build a successful career.

Core Responsibilities

• Deliver a range of training material and courses to the users in an appropriate manner from classroom to one-on-one tuition
• Provide first line support for the application to the end users and offer liaison for higher levels of support, the development team and management
• Mentor the user’s knowledge of existing and new application features and guide them on how best to exploit the capabilities to enhance their product
• Capture user requirements for application enhancement and feed these back to the development team for assessment and where possible rapid deployment
• Requirements capture to enhance the capability with end-user feedback
• Work both as part of a team but also sometimes autonomously and be able to support some on-call working

What we are looking for

• Training qualification such as Defence Trainer, Defence Train the Trainer
• Experience of various instructional techniques
• Strong training background
• Ability to communicate complex material in a clear and concise manner to a range of user abilities
• Ability to work in a team and autonomously
• Strong interpersonal skills.

What’s in it for you?

• Base salary of £50,000-£60,000
• £5000 a year professional development budget