Dedicated Relief Team Member

Vigilant Security; Greater London; On-site; GBP 15,153 - 17,908; Part time

Benefits offered by this job

Competitive salary

Ongoing training

Company uniform provided

Pension scheme

Employee assistance programme

Team building events

Job summary

Vigilant Security is seeking a security professional for days, nights and weekend shifts around London. The role requires a current SIA license and a professional, customer‑focused approach.

You will welcome visitors, maintain security standards, patrol sites and support the wider team while upholding company values. We offer ongoing training, a competitive salary within the corporate sector, and opportunities for career development.

Qualifications

• Smart, presentable and customer focused.
• Excellent interpersonal and communication skills.
• SIA license held and maintained.
• Ability to operate in a fast-paced, high-profile environment.
• Commitment to equal opportunities and professionalism.

Responsibilities

• Provide a prompt, polite and warm welcome to visitors.
• Maintain high security awareness and report incidents.
• Undertake patrols and inspections as directed.
• Ensure compliance with H&S policies and access control.
• Issue visitor passes and keep accurate logs.
• Support the wider security team as needed.

Skills

Customer service

Interpersonal skills

Attention to detail

Communication skills

Confidentiality

Professional presentation

Education

SIA license

Tools

Computer literacy

Job description

Vigilant are offering an exciting opportunity for a security professional to join our expanding team, working with high-profile clients in and around London.

Scope

This is a casual contract working days, nights weekends with opportunities for overtime.

The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.

About us

Vigilant cover a range of security related services including manned guarding, mobile patrols and keyholding. We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years.

We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Main Duties & Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day.
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times.
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment will require candidate to have good communication skills.
• Ensuring all H&S policies are adhered to.
• Ensuring that no un-authorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures.
• Maintaining an accurate record of any incidents that occur.
• Provide support to the wider when required.

What We Are Looking For

• Professional, highly driven, flexible, enthusiastic, proactive, self‑motivated team player.
• Smart and confident.
• Excellent interpersonal skills and the ability to interact with people at all levels.
• Immaculate presentation.
• Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times.
• Computer literate.
• Good communication skills, both written and verbal.
• Able to be vetted back 5 years or since leaving compulsory education.
• Current SIA license.

What We Offer

• Highly competitive salary within the corporate sector.
• Full and ongoing training with a view for career development including opportunities to progress.
• Company uniform provided.
• Licence Upskill - where applicable.
• Cycle to work Scheme.
• Pension scheme.
• Immediate access to BUPA Employee Assistance Programme.
• Reward and Recognition scheme.
• Option to join HSF which offers money back for you and your family on health care expenses such as dental and optical services.
• Option to join Commsave.
• Team Building and Social Events.

Training and Development

Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides. As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan.

Equal Opportunities

Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment. All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity. Any act of discrimination must be avoided, and any incidents reported accordingly. We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for people with disabilities to join our ever-expanding workforce.