Decision Focus SME / Technical Business Analyst

G MASS Consulting; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

12 month contract

Job summary

G MASS Consulting is seeking an experienced Decision Focus SME / Technical Business Analyst to support a Lloyd's Managing Agent within its Technology function. The consultant will serve as the internal subject matter expert for Decision Focus, providing functional and technical oversight to maximise value from the platform.

The role requires hands-on configuration knowledge, critical assessment of current implementations, and the ability to challenge both stakeholders and the vendor.

Qualifications

• Significant hands-on experience with Decision Focus essential.
• Experience in a Lloyd's Managing Agent or London Market insurance environment.
• Understanding of governance, risk, compliance and assurance processes.

Responsibilities

• Act as subject matter expert for Decision Focus, guiding platform use.
• Review implementation and identify gaps between functionality and requirements.
• Understand how the platform supports governance, risk and compliance.
• Provide challenge around configuration, data flows, integrations and changes.
• Engage with Decision Focus vendor as intelligent customer on configuration vs product limits.
• Assess new modules and functionality for suitability, value and impact.
• Translate business and regulatory requirements into functional and technical specs.
• Evaluate options considering architecture, integration, cost and maintainability.
• Support design and delivery of enhancements, integrations and changes.
• Understand how Decision Focus interacts with wider tech, data and control env.

Skills

Decision Focus

Lloyd's Market

Technical Business Analysis

Stakeholder Management

Requirements Gathering

Vendor Engagement

Data Flows

System Integration

Problem Solving

Regulatory Compliance

Tools

Decision Focus

Job description

G MASS Consulting is looking for an experienced Decision Focus SME / Technical Business Analyst to support a leading Lloyd's Managing Agent within its Technology function.

The successful consultant will act as the organisation's internal subject matter expert for Decision Focus, providing functional and technical oversight of the platform and helping ensure the business is deriving maximum value from its investment.

This is not simply a platform administration role. The consultant will be expected to understand how Decision Focus should be configured and utilised within a Lloyd's Managing Agent, critically assess the current implementation, identify gaps and opportunities for improvement, and provide informed challenge to both internal stakeholders and the software vendor.

Working across Technology, Risk and other business functions, the consultant will help shape the future direction of the platform, assess additional modules and functionality, and ensure that proposed solutions are proportionate, technically appropriate and aligned to the organisation's wider GRC and technology strategy.

Responsibilities

• Act as the organisation's subject matter expert for Decision Focus, providing functional and technical guidance across the platform
• Review the current implementation and identify gaps between existing functionality, business requirements and the wider capabilities of Decision Focus
• Understand how the platform supports the organisation's broader governance, risk and compliance framework, including areas such as risk and controls, regulatory oversight, reporting and assurance
• Provide informed challenge around platform configuration, solution design, data flows, integrations and proposed changes
• Act as an intelligent customer when engaging with the Decision Focus vendor, distinguishing between configuration, process, integration and genuine product limitations
• Assess new modules and functionality, providing clear recommendations on their suitability, value and impact
• Translate business, risk and regulatory requirements into clear functional and technical requirements
• Evaluate solution options, considering business need, architecture, integration, cost, complexity and long-term maintainability
• Support the design and delivery of enhancements, integrations and wider platform change
• Understand how Decision Focus interacts with the organisation's wider technology, data and control environment
• Build effective relationships across Technology, Risk and other relevant functions, acting as a bridge between technical, operational and business stakeholders

Requirements

• Significant hands-on experience working with Decision Focus is essential
• Strong experience within a Lloyd's Managing Agent or wider London Market insurance environment
• Strong understanding of how Decision Focus is used to support governance, risk, compliance and assurance processes within an insurance environment
• Detailed knowledge of Decision Focus configuration, modules and capabilities, alongside an understanding of the wider solution architecture surrounding the platform
• Experience operating as a Technical Business Analyst, Solution SME, Platform SME, Technical Consultant or similar
• Strong understanding of systems integration, data flows, solution design and technology change
• Ability to critically assess whether requirements should be addressed through platform configuration, process change, integration or vendor development
• Experience working with and constructively challenging technology vendors
• Strong requirements gathering, analytical and problem-solving skills
• Experience supporting technology transformation within complex, regulated insurance environments
• Strong stakeholder management and communication skills, with the ability to engage effectively with both technical and non-technical audiences
• Commercially minded and pragmatic, with the ability to balance technical best practice with business need, cost and proportionality
• Dynamic, personable and adaptable, with a strong client-first mindset and willingness to take ownership

Benefits

• Hybrid, 12 month contract