Dealer Services Agent

Jonathan Lee Recruitment; Manchester; On-site; GBP 20,000 - 28,000; Full time

Job summary

Jonathan Lee Group is seeking a Dealer Services Agent in Manchester to support vehicle finance decisions for personal and commercial customers. You will review credit applications, analyse financial statements, and communicate underwriting outcomes.

The role involves collaboration with sales, operations and collections and requires a strong eye for risk and accuracy. The position offers an hourly umbrella rate of up to £17.46 and follows an inside IR35 arrangement.

Qualifications

• Experience of credit underwriting or financial analysis, ideally within automotive finance.
• Strong understanding of financial statements including P&L, balance sheet, and cash flow.
• Excellent verbal and written communication skills.

Responsibilities

• Make well-informed credit decisions by assessing creditworthiness in line with company policy, risk appetite and regulatory requirements.
• Carry out credit analysis for commercial clients, reviewing financial statements, credit reports, business plans and relevant information.
• Resolve dealer queries relating to credit applications, processes and policies via phone, email, and other channels.
• Collaborate with internal stakeholders such as sales, operations, and collections, and communicate underwriting decisions clearly.
• Deliver compliant underwriting activity by following all relevant legal, regulatory, and internal policy standards.

Skills

Credit underwriting

Financial analysis

P&L analysis

Balance sheet analysis

Cash flow analysis

Job description

Dealer Services Agent - 56583 - Up to £17.46 per hour umbrella rate (Inside IR35)

Do you have experience of credit underwriting or financial analysis, ideally within automotive finance? and a strong understanding of financial statements including P&L, balance sheet, and cash flow? If so, step into a role that blends analytical thinking, customer impact, and real momentum for your career. As a Dealer Services Agent, you'll play a key part in supporting vehicle finance decisions for personal and commercial customers, helping keep the flow of applications moving smoothly and confidently. With up to £17.46 per hour and a confirmed inside IR35 arrangement, this Dealer Services Agent opportunity is a strong match if you enjoy problem-solving, clear communication, and working to a high standard within the finance and underwriting industry.

What You Will Do:

• Make well-informed credit decisions by assessing creditworthiness in line with the company's credit policy, risk appetite, and regulatory requirements as a Dealer Services Agent.
• Carry out credit analysis for commercial clients, reviewing financial statements, credit reports, business plans, and relevant industry information.
• Resolve dealer queries relating to credit applications, processes, and policies via phone, email, and other communication channels as a Dealer Services Agent.
• Collaborate effectively with internal stakeholders such as sales, operations, and collections, and communicate underwriting decisions clearly and concisely.
• Deliver compliant underwriting activity by following all relevant legal, regulatory, and internal policy standards.
• Contribute to continuous improvement by identifying opportunities to strengthen underwriting processes and support better outcomes.

What You Will Bring:

• Experience of credit underwriting or financial analysis, ideally within automotive finance, with the ability to assess both personal and commercial credit profiles.
• Strong understanding of financial statements including P&L, balance sheet, and cash flow, plus key ratios to support effective decision-making as a Dealer Services Agent.
• Confident analytical and problem-solving skills, with the ability to make reasoned decisions under pressure and maintain accuracy.
• Solid risk assessment awareness and the ability to identify, evaluate, and mitigate financial and operational risks across different customer segments.
• Excellent verbal and written communication skills, with a clear approach to explaining complex information to different audiences.

This Dealer Services Agent role supports the company's mission to provide innovative and flexible vehicle finance solutions, enabling customers and dealers to progress with confidence while upholding robust risk management and a customer-centric approach.

Location:

This Dealer Services Agent role is based in Manchester, with attendance expected at the Manchester Business Centre typically three days per week.