DC Field Engineer: Onsite Installations & Client Liaison

NTT DATA Europe & Latam; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

NTT DATA UK & Ireland is seeking a DC Project Lead Engineer to manage on-site delivery of data centre deployments and service engagements. You will lead a small engineering team, liaise with clients and carriers, and ensure zero SLA misses through structured procedures and rigorous quality control.

You will install, test and decommission data centre equipment, oversee cabling work, and mentor junior engineers while maintaining safe, compliant practices. London proximity is important.

Qualifications

• Substantial experience providing technical support to clients.
• Experience managing staff to achieve right-first-time deployments.
• Knowledge of data cabling infrastructure, installation, standards and testing.
• Understanding of network routing and switching.
• Experience providing remote support in collaboration technologies.

Responsibilities

• Lead a site installation team for DC operations and field service engagements.
• Install and decommission network, server, storage, and telecoms equipment in data centres.
• Install and test cabling between devices, fibre and copper; terminate RJ45s.
• Ensure infrastructure is configured, installed and tested per client requirements.
• Liaise with client, carriers and colleagues to expedite delivery and diagnose issues.
• Provide technical guidance, mentoring, and training to junior team members.
• Uphold quality standards and share updated SOPs; conduct toolbox talks and site briefings.
• Monitor progress and ensure work meets quality standards.
• Update incidents/engagements with progress and resolution details.
• Follow handover procedures for shift changes to maintain service continuity.

Skills

Technical client support

Staff management

Data cabling & testing

Networking routing & switching

Remote collaboration support

Education

City & Guilds in data cabling/testing (Fibre/Copper)

Associate cert in data centre tech (Cisco/Dell/NetApp)

Associate cert in other networking tech (Juniper/Aruba/F5)

Job description

NTT DATA UK & Ireland is seeking a DC Project Lead Engineer to manage on-site delivery of data centre deployments and service engagements. You will lead a small engineering team, liaise with clients and carriers, and ensure zero SLA misses through structured procedures and rigorous quality control.

You will install, test and decommission data centre equipment, oversee cabling work, and mentor junior engineers while maintaining safe, compliant practices. London proximity is important.