Daytime Café General Manager: Lead People & Growth

Boston Tea Party; West of England; On-site; GBP 38,000 - 40,000; Full time

Job summary

Boston Tea Party is seeking a General Manager to lead one of its cafés, on the floor with the team and customers. You’ll shape the culture, drive great hospitality and build a brilliant team that thrives in a lively, daytime-focused environment.

You’ll own the café’s people, customers, community and numbers, developing leaders and nurturing relationships beyond the four walls while maintaining high standards in food, coffee, safety and operations.

Qualifications

• Fuels Growth: you want to make things better, develop people, understand your numbers and set ambitious goals.
• Leads Responsibly: you own the standard and create an environment where your team can thrive.
• Makes Connections: you build genuine relationships with your team, customers and the local community.

Responsibilities

• Build, lead and develop an incredible café team.
• Create a culture where people feel valued, challenged and able to grow.
• Deliver consistently brilliant hospitality, even when there’s a queue out the door.
• Know your business inside out, from sales and labour to waste and profitability.
• Recruit great people and develop the next generation of Boston leaders.
• Make your café part of its local community, building relationships beyond our four walls.
• Keep standards high across food, coffee, safety and everything in between.
• Look for opportunities to grow your café rather than simply keeping it ticking over.

Job description

Boston Tea Party is seeking a General Manager to lead one of its cafés, on the floor with the team and customers. You’ll shape the culture, drive great hospitality and build a brilliant team that thrives in a lively, daytime-focused environment.

You’ll own the café’s people, customers, community and numbers, developing leaders and nurturing relationships beyond the four walls while maintaining high standards in food, coffee, safety and operations.