Datacoms Engineer — Networking & Solutions Specialist

YourRecruit; Merstham; On-site; GBP 32,000 - 48,000; Full time

Job summary

YourRecruit UK is seeking an experienced Datacoms Technician to join the Enterprise Engineering team. You will support customer networks, design, build, test, install and support solutions across HQ and remote sites.

The role requires strong TCP/IP networking knowledge and hands-on troubleshooting, with involvement from requirements through to implementation and ongoing support. You may travel to sites and work on VoIP, email, file replication, firewalling, virtualization and video services.

Qualifications

• A degree (2:1) in IT, Electronics, CS or related discipline.
• Strong TCP/IP networking knowledge including routing and switching.
• Experience with Layer 7 firewalls.
• Ability to diagnose complex faults, document findings and advise actions.
• Experience with digital satellite communications or IT systems.
• Proactive, analytical and customer-focused.
• Cisco and/or Microsoft qualifications are beneficial.

Responsibilities

• Provide ongoing support for customer networks and communications solutions.
• Investigate and resolve escalated engineering and service issues.
• Provide technical analysis and ensure issues are resolved.
• Support build, testing, commissioning and installation of networks.
• Work on HQ and remote-site projects.
• Create and maintain technical and project documentation.
• Assist evaluation and introduction of new products and services.
• Mobilise to survey, install or configure networks when required.
• Collaborate with internal teams, customers and suppliers.
• Support solutions including VoIP, email, file replication, hotspot, software distribution, firewalling, virtualization, HA, video services.
• Keep up-to-date with IT and communications developments.
• Possibly participate in Enterprise Support Engineer shift rota.

Skills

TCP/IP networking

Routing & Switching

Firewalling

Layer 7 Firewalls

Cisco qualifications

Microsoft qualifications

VoIP (Asterisk)

Linux

Windows Server

Perl scripting

Bash scripting

Satellite communications

Project delivery

Education

Degree (2:1) in IT/Electronics/CS

Job description

YourRecruit UK is seeking an experienced Datacoms Technician to join the Enterprise Engineering team. You will support customer networks, design, build, test, install and support solutions across HQ and remote sites.

The role requires strong TCP/IP networking knowledge and hands-on troubleshooting, with involvement from requirements through to implementation and ongoing support. You may travel to sites and work on VoIP, email, file replication, firewalling, virtualization and video services.