Datacentre Facilities Engineer

TN United Kingdom; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Facilities Engineer to support the management of datacentres. This role involves ensuring optimal operational conditions, managing maintenance programs, and overseeing compliance with safety regulations. The ideal candidate will possess excellent problem-solving skills and a strong understanding of datacentre systems. With flexible working opportunities and generous parental leave, this position offers a chance to make a lasting impact in a dynamic environment. Join a diverse team committed to innovation and excellence in facilities management.

Benefits

Flexible working opportunities

Parental leave with up to 20 weeks paid at full salary

Holiday allowance starting at 25 days

4 days off each year to volunteer

Qualifications

• Experience with datacentre systems, protocols, and best practices.
• Strong conceptual and technical abilities.

Responsibilities

• Support Facilities Manager in maintaining datacentres' operational condition.
• Manage preventative maintenance programs and ensure compliance.
• Oversee operations of electrical, mechanical, and HVAC equipment.

Skills

Problem-solving skills

Detail oriented

Verbal communication

Written communication

Interpersonal communication

Familiarity with IP networking

Education

Certification in CDCDP or equivalent

Job description

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About The Role
The BSH Facilities Engineer supports the BSH Facilities Manager in all facets of facilities within our datacentres (BSH’s) to ensure they are in optimum safe, secure and operational condition for overall effectiveness and efficiency.

What You’ll Be Doing

1. Assist with build and successful delivery of Base Station Hotels / Datacentres.
2. Manage Base Station Hotel / Datacentre-related preventative maintenance programs.
3. Ensure team compliance with the Company's Safety Program.
4. Responsible for managing Datacentre Operations containing both IP-related and wireless infrastructure in accordance with BAI UK’s goals and policies, best practices and regulatory guidelines.
5. Ensure goals, SLA’s and objectives are met and services are maintained efficiently and effectively.
6. Develop systems and maintain records for the proper evaluation, control and documentation of assigned activities; prepare and direct the preparation of various written correspondence, reports, procedures, directives and other materials.
7. Responsible for the overall operation and maintenance of all electrical, mechanical and heating, ventilation, and air conditioning (HVAC) equipment within the data centre.
8. Manage inventory and regulatory compliance for all assigned assets.
9. Ensure proper visibility, escalation, and tracking of all service interruptions or hazards which present safety issues.
10. Manage Datacentre and facilities related 3rd party and in-house preventative maintenance programs.
11. Manage the Maintenance Provider to ensure timely resolution of trouble tickets, including dispatch of technicians to diagnose and resolve issues.
12. Act as an operational acceptance point of contact for customer dispatches and site visits.
13. Develop and maintain cooperative working relationships with customers, landowners, and vendors.
14. Manage the Repair and Maintenance forecast; participate in operational reporting and analysis activities. Provision of monthly data.
15. Prepare, review and provide weekly updates for all activities assigned to the Service & Operations Team and provide status reports as requested.
16. Ensure proper preparation for and lead resolution of all Base Station Hotel disasters, incidents and major service interruptions in assigned area.
17. Monitor need and availability of sub-contractors in conjunction with current and future projects.
18. Resource planning for facilities and datacentres (materials, equipment, etc.).
19. Safety and quality management.
20. Preserve assets and information by implementing and complying with disaster recovery, backup procedures, information security and control structures.
21. Ensure confidentiality and overall security of all IT resources, the network, and sensitive company, customer, vendor, contractor, and employee information.

What You’ll Bring

1. Excellent problem-solving skills.
2. Detail oriented with experience with datacentre systems, protocols, and best practices.
3. Strong conceptual and technical abilities.
4. Excellent verbal, written and interpersonal communication skills. Certification in CDCDP or equivalent.
5. Some familiarity with IP networking preferred.

We also offer:

1. Flexible working opportunities.
2. Parental leave with up to 20 weeks paid at full salary.
3. Holiday allowance starting at 25 days rising with length of service.
4. 4 days off each year to volunteer.

Ready to apply?
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Diversity recognises the ways we differ. Our backgrounds, perspectives and experiences. What makes us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.