Datacenter Technician

JR United Kingdom; Luton; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in data management seeks an experienced Data Centre professional for a dynamic role in a fast-paced environment. This position entails managing Data Centre operations, ensuring compliance with safety standards, and participating in service improvement projects. Ideal candidates will possess a solid technical understanding, excellent organisational abilities, and can adapt to a demanding work environment. If you thrive in high-pressure settings and value collaboration, we invite you to apply.

Qualifications

• Experience in high-risk environments and data centres.
• Knowledge of DCIM tools and standards desirable.
• Familiarity with ticketing systems preferred.

Responsibilities

• Manage Data Centre assets and inventory, ensuring compliance with safety and quality standards.
• Participate in service improvement initiatives and support daily operations within the Data Centre.
• Conduct basic server configuration and troubleshooting of faults.

Skills

Attention to detail

Team player

Communication skills

Organisational skills

Technical understanding of infrastructure technologies

Problem-solving skills

Tools

ServiceNow

Remedy

DCIM tools

Microsoft Office

IT service management tools

Job description

Location: Acton, Ealing, Greater London, United Kingdom

Key Responsibilities:

• Work on a 24x7x365 rotating shift pattern (4 days on / 4 days off, 4 nights on / 4 nights off); perform change control and incident management; maintain accurate tracking of all Data Centre assets and inventory; supervise and escort third-party vendors as required; plan and carry out installation, relocation, and decommissioning of IT hardware and network equipment in line with Data Centre standards; manage structured cabling and physical infrastructure across the Data Centre; ensure all work is completed in line with agreed SLAs; update documentation and systems regularly to maintain accurate records; comply with health and safety policies, quality standards, and site-specific security procedures.

Daily Operations and Projects:

• Maintain and utilise Data Centre toolsets to support efficient operations; oversee Data Centre governance and ensure high standards are upheld; collaborate with facilities providers to optimise energy efficiency; support the daily running of the Data Centre, including installations, changes, and maintenance; participate in service improvement initiatives and major infrastructure projects, including power system upgrades and replacements; conduct basic server configuration (IDRAC, iLO); perform hands-on tasks such as racking, stacking, patching, and cable management; identify and troubleshoot faults, escalating when necessary; manage complex inter-rack and inter-room cabling to support reliable IT and end-user connectivity.

Skills & Experience Required:

• Prior experience working in high-risk environments and data centres; knowledge of DCIM tools and standards (desirable); familiarity with ticketing systems such as ServiceNow or Remedy (desirable); strong attention to detail and a proactive approach; solid understanding of infrastructure technologies and networking concepts; proficiency in Microsoft Office and IT service management tools; a dependable team player with the ability to work independently and under pressure; flexible with regard to shift work; excellent verbal and written communication skills across all levels; strong organisational and administrative abilities.

If you’re an experienced Data Centre professional looking for a challenging and rewarding opportunity in a high-profile environment, we’d love to hear from you.