Datacenter Operations Manager

Mitie; Cambridge; On-site; GBP 85,000 - 110,000; Full time

Job summary

Mitie is seeking an exceptional Data Centre IFM Operations Manager to lead a multi-site estate of critical infrastructure. The role combines strategic leadership with hands-on oversight of electrical, mechanical and facility services to ensure reliability, safety and uptime.

You will drive engineering excellence, oversee continuity planning and ensure robust governance across locations, while building strong client relationships and coordinating with senior stakeholders.

Qualifications

• > Experience leading operations within mission-critical facilities or data centres.
• < Knowledge of engineering governance, resilience, risk management and compliance.
• < Experience managing multidisciplinary teams across multiple sites.
• < Proven track record in safety, regulatory compliance and service delivery.
• < Ability to coordinate incident response and business continuity.

Responsibilities

• > Lead the operation across multiple data centre sites, ensuring resilience and uptime.
• < Oversee governance, compliance, and lifecycle strategies for critical assets.
• < Manage teams, suppliers and stakeholders to deliver outstanding service.
• < Drive incident response, business continuity and service recovery activities.
• < Build client relationships and promote safety, accountability and continuous improvement.

Skills

Leadership

Data centre operations

Governance

Incident response

Budget management

Communication

Stakeholder engagement

Education

Degree in Electrical/Mechanical or Building Services Engineering

IOSH Managing Safely

NEBOSH Certificate (desirable)

Chartered status or working towards (desirable)

Job description

Data Centre IFM Operations Manager

Location: Corby & Peterborough

Lead the operation behind critical infrastructure

We're looking for an exceptional operational leader to take ownership of a complex, business-critical data centre estate.

As Data Centre IFM Operations Manager, you'll be the senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service in an environment where reliability, safety and uptime are paramount.

This is a role that combines strategic leadership with hands‑on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long‑term asset and lifecycle strategies. You'll also be accountable for the successful delivery of integrated facilities services, ensuring they support the unique demands of a critical environment.

A key part of the role will be building strong relationships with clients and stakeholders, providing clear leadership during both day‑to‑day operations and critical incidents, and creating a culture where safety, accountability, continuous improvement and customer focus are embedded in everything the team does.

About You

You'll be an experienced leader from a data centre, critical infrastructure or high‑availability environment, with a passion for operational excellence and developing high‑performing teams.

We're particularly interested in candidates who can demonstrate:

• Significant experience leading operations within data centres, mission‑critical facilities or similar environments.
• Strong knowledge of engineering governance, operational resilience, risk management and compliance.
• Experience managing multidisciplinary engineering and facilities teams across multiple sites.
• A track record of delivering exceptional service while maintaining the highest standards of safety and regulatory compliance.
• The ability to lead and coordinate incident response, business continuity and service recovery activities.
• Strong commercial awareness, including budget management, supplier performance and contract delivery.
• Excellent communication skills, with the ability to engage confidently with clients, senior stakeholders and technical teams.
• A collaborative leadership style that inspires, develops and motivates others.

Qualifications

• Degree, HNC or HND in Electrical, Mechanical or Building Services Engineering, or equivalent.
• IOSH Managing Safely.
• NEBOSH Certificate (desirable).
• Professional registration or working towards chartership (desirable).

Why Join Us?

This is an opportunity to lead a prestigious critical environment operation where your expertise will directly influence safety, resilience and customer success. You'll be empowered to make a real impact, working with experienced teams and industry‑leading technology while helping to shape the future of a growing and highly strategic account.

If you're an accomplished operations leader looking for a role where your decisions matter and your leadership can make a lasting difference, we'd love to hear from you.