Data Services Specialist

CO-OP; Manchester; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual bonus

Holiday allowance (28 days / 32 with 5

Pension scheme with employer contribs

Onsite gym access

Staff discount

Salary sacrifice (Stream)

Virtual healthcare

Colleague support service

Training and development

Cycle-to-work

Job summary

Co-op is seeking a Data Services Specialist to join the Data Management Team within the CBS organisation in Manchester. You will support data owners, conduct data quality reviews, and help transition from legacy systems to SAP, while maintaining strong controls and delivering insightful dashboards.

The role requires attention to detail, analytical thinking, and strong Microsoft 365 skills, including Excel and Power BI.

Qualifications

• Experience with data processes and familiarity with risk and controls.
• Excellent attention to detail in a fast-paced environment.
• Analytical thinking and problem-solving skills.
• Proficiency with Microsoft 365, particularly Excel (pivot tables, VLOOKUP) and Power BI.

Responsibilities

• Provide support to data owners, ensuring timely delivery of high-quality information to support operations.
• Act as the subject matter expert for data governance, establishing requirements and assessing data quality.
• Use triage processes to resolve data issues across the business, feeding insights and fixes back to data owners.
• Drive process improvements and data optimisation, working with business partners to improve efficiency and support change.
• Deliver training, workshops and guidance to address recurring issues and promote best practice.
• Work across legacy and SAP systems to carry out data reviews and audits.
• Ensure appropriate process controls are in place to maintain compliance with risk frameworks.
• Develop data quality dashboards, scorecards and performance metrics to monitor accuracy and support continuous improvement.
• Experience of supporting projects with the flexibility to adapt to changing business priorities.

Job description

We're looking for a Data Services Specialist to join our Data Management Team, within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You'll play a key role in helping CBS to support and realise our group vision of 'co-operating to build more value for member-owners every day'. Why this job matters In this role, you'll provide support across the business to colleagues that process and manage data. You'll make sure they have better visibility of data quality and find the cause of any issues, feeding this back to the data owners with a resolution. You'll also support the transition between legacy systems and SAP, undertaking accurate data reviews and audits whilst working in a control focussed environment. What you'll do

• Provide support to data owners, ensuring the timely delivery of high-quality information to support operations
• Act as the subject matter expert for data governance, establishing requirements and assessing data quality
• Use triage processes to resolve data issues across the business, feeding insights and fixes back to data owners
• Drive process improvements and data optimisation, working with business partners to improve efficiency and support change
• Deliver training, workshops and guidance to address recurring issues and promote best practice
• Work across legacy and SAP systems to carry out data reviews and audits
• Ensure appropriate process controls are in place to maintain compliance with risk frameworks
• Develop data quality dashboards, scorecards and performance metrics to monitor accuracy and support continuous improvement
• Experience of working with data processes and familiarity with risk and controls
• Excellent attention to detail in a fast-paced environment
• Experience of supporting projects with the flexibility to adapt to changing business priorities
• Analytical thinking with complex problem-solving skills
• The ability to confidently use Microsoft 365, including Microsoft Excel (pivot tables, conditional formatting, V-look ups) and Power BI
• The ability to collaborate across functions and develop positive relationships with internal partners, providing excellent customer service

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ) - Manchester based roles only
• 30% discount on Co-op products and 10% off other brands
• Stream - early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme