Data Quality Specialist - Moderation & Compliance

Rightmove Careers; Milton Keynes; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Cash plan for dental, optical and phys

Private Medical Insurance

Pension and Life Insurance

27 days holiday

Volunteer days

Company events

Job summary

Rightmove Careers in Milton Keynes is seeking a Data Quality Executive to join the Data Quality Team. You will be the first point of contact for partners and consumers, handling content moderation, triaging queries, and guiding cases to Data Quality Advisors when needed.

You will monitor guideline compliance, verify reviews for authenticity, and maintain proactive communication with leadership. The role emphasizes GDPR understanding, empathy, and clear, compliant communication with stakeholders.

Qualifications

• Strong communication skills with clear, concise written and verbal style.
• Ability to manage multiple inbound queries and meet SLAs.
• Understanding of GDPR and regulatory guidelines in content moderation.

Responsibilities

• Moderate and upload advert content in line with guidelines and legislation.
• Approve and verify reviews ensuring authenticity and compliance.
• Triaging inbound queries and escalating high-priority cases.
• Maintain proactive communication with team leaders and provide support as needed.
• Engage with partners and consumers to request additional information or amendments.
• Act as first point of contact for sensitive queries and resolve matters professionally.
• Identify process improvements within the Data Quality team.
• Encourage use of self-service tools and partner engagement.

Skills

Great communicator

Proactive

Prioritisation

Relationship building

GDPR understanding

Attention to detail

Microsoft Office

Outlook

Excel

Word

Content moderation

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Rightmove Careers in Milton Keynes is seeking a Data Quality Executive to join the Data Quality Team. You will be the first point of contact for partners and consumers, handling content moderation, triaging queries, and guiding cases to Data Quality Advisors when needed.

You will monitor guideline compliance, verify reviews for authenticity, and maintain proactive communication with leadership. The role emphasizes GDPR understanding, empathy, and clear, compliant communication with stakeholders.