Data Quality & Admin Specialist — Centre & Reporting

The Nelson Trust; Gloucester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Holidays 25 days + BH

Pension 6% employer

Development opportunities

Wellbeing support

Death in service 2x salary

Refer a Friend

Blue Light Card discounts

Eye care scheme

Cycle to Work

Job summary

The Nelson Trust, a leading charity in Gloucester, is seeking a Data Quality & Administration Officer to join the Impact Team at the Gloucester Women’s Centre. The role combines data quality, reporting, systems support and centre administration to ensure accuracy and integrity of information.

You will monitor referrals, maintain data in case management systems such as Themis and Nebula, produce management information and support the delivery of services for women across Gloucestershire.

Qualifications

• A full driving licence and access to a vehicle; willingness to travel between Gloucester locations.
• Experience or strong understanding of data management and data protection practices.
• Excellent organisational skills and attention to detail, with ability to manage competing priorities.
• Strong IT skills, including a good working knowledge of Microsoft Excel.

Responsibilities

• Monitor and manage referrals, enquiries and service records for Gloucester Women's Centre.
• Maintain accurate, complete and consistent data across case management systems and reporting tools.
• Review, clean and organise data to support reporting, analysis and service improvement.
• Produce data quality reports and management information to measure impact and outcomes.
• Provide support and guidance to colleagues using Themis and Nebula.
• Support health and safety administration, document control, and information requests including Subject Access Requests.

Skills

Driving licence

Data management

Organisation

Microsoft Excel

Communication

Problem solving

Safeguarding

Tools

Themis

Nebula

Job description

The Nelson Trust, a leading charity in Gloucester, is seeking a Data Quality & Administration Officer to join the Impact Team at the Gloucester Women’s Centre. The role combines data quality, reporting, systems support and centre administration to ensure accuracy and integrity of information.

You will monitor referrals, maintain data in case management systems such as Themis and Nebula, produce management information and support the delivery of services for women across Gloucestershire.