Data Manager, Rectification & Impact

Lloyds Banking Group; Halifax; Hybrid; GBP 67,000 - 74,000; Full time

Benefits offered by this job

Generous pension

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Parental leave

Job summary

Lloyds Banking Group is seeking a Data Manager - Rectification to lead complex data rectification projects using SQL/SAS. The role involves analyzing data, calculating customer impact, and guiding decisions to deliver refunds where needed.

Hybrid working is available, with at least two days per week in office. You will mentor junior analysts and collaborate with non-technical teams to implement reliable data solutions.

Qualifications

• Advanced coding using at least one of SQL and SAS.
• Coaching and mentoring others.
• Using written and verbal communications skills to present complex data issues to non-technical audiences.
• Understanding of approaches to ensure high quality and reliable outputs.
• Working collaboratively with non-technical colleagues to understand customer problems and defining data solutions.

Responsibilities

• Leading (and undertaking) the data analysis for the rectification, reporting progress, risks and issues at key forums. You may also plan and prioritise work across a small portfolio of rectifications.
• Using advanced data techniques to identify and calculate the customer impact of rectifications.
• Providing insightful information and advice to guide business decisions.
• Driving continuous improvement of processes, tools and techniques and inputting into the future approach of the customer rectification journey.
• Mentoring more junior analysts to improve their capabilities, you may also manage a small team of junior analysts.

Skills

SQL

SAS

Mentoring

Communication

Data analysis

Tools

BigQuery

Google Cloud

Python

Job description

Lloyds Banking Group is seeking a Data Manager - Rectification to lead complex data rectification projects using SQL/SAS. The role involves analyzing data, calculating customer impact, and guiding decisions to deliver refunds where needed.

Hybrid working is available, with at least two days per week in office. You will mentor junior analysts and collaborate with non-technical teams to implement reliable data solutions.