Data Insights Analyst - Power BI & SQL

Catalyst; North East; On-site; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Free parking

On-site health facilities

Staff events and discounts

Training/development

Job summary

Catalyst is seeking a Data Analyst to join our North East headquarters in Gateshead. You will turn customer, sales and operational data into actionable insight, working with Marketing, Operations and Finance to improve customer experience and business performance.

The role focuses on building dashboards, automating reports and ensuring data quality across multiple systems. A strong count of SQL, Excel and BI tool experience will drive insights that influence strategy and growth.

Qualifications

• Strong SQL skills and confidence working with large datasets, Python or R for analysis is beneficial.
• Degree or equivalent in Data, Tech or numerate discipline.
• Proficient in Excel and at least one BI tool (Power BI, Tableau).

Responsibilities

• Build and maintain dashboards and self-service reports (Power BI) for membership, sales and retention metrics.
• Automate recurring reporting to reduce manual effort and improve accuracy.
• Ensure reports are accurate, well-documented and easy for non-technical users to interpret.
• Analyse trends in customer growth, churn, engagement and campaign performance.
• Respond to ad hoc analysis requests from Marketing, Operations and Finance.
• Identify patterns and flag risks or opportunities to relevant stakeholders.
• Validate incoming data feeds from customer, EPOS and marketing systems.
• Investigate and resolve data discrepancies in collaboration with the Data Engineer.
• Maintain clear documentation of report logic and data sources.
• Work with colleague teams to understand information needs.
• Present findings clearly to both technical and non-technical audiences.
• Support the Lead Data Analyst in prioritising the analytics workload.

Skills

SQL

Python/R

Excel

BI tools

Education

Bachelor's degree in Data/Tech or numerate discipline

Tools

Power BI

Tableau

Job description

Catalyst is seeking a Data Analyst to join our North East headquarters in Gateshead. You will turn customer, sales and operational data into actionable insight, working with Marketing, Operations and Finance to improve customer experience and business performance.

The role focuses on building dashboards, automating reports and ensuring data quality across multiple systems. A strong count of SQL, Excel and BI tool experience will drive insights that influence strategy and growth.