Data Input Support Officer Tlnt1_Ni

Vanrath; Belfast City District; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Work From Home

Additional Benefits

Job summary

Vanrath is seeking a Data Input Support Officer in Belfast to join a busy data administration and customer service team. You will accurately process and validate data, use CRM systems, and resolve issues to keep information up to date.

The role offers a 37-hour week (Mon-Fri, 9:00-5:00) and a temporary 3-month assignment at £13.75 per hour. Previous data handling and customer service experience is essential.

Qualifications

• Previous experience in data processing, data entry or administration.
• Experience inputting, validating and authorising data accurately.
• Ability to analyse information and identify basic data errors or inconsistencies.
• Confident taking corrective action to resolve data issues.
• Previous experience using CRM systems or databases.
• Customer service experience, including dealing professionally with difficult or challenging callers.
• Strong attention to detail and accuracy.
• Good IT skills, particularly Microsoft Office and database/CRM systems.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Excellent communication and problem-solving skills.

Responsibilities

• Input, process and validate data across internal systems.
• Authorise data in line with established procedures and quality standards.
• Review information to identify basic errors, inconsistencies and missing data.
• Investigate data issues and undertake appropriate corrective action.
• Use CRM systems to input, update and retrieve customer information.
• Utilise CRM functionality to identify errors and resolve discrepancies.
• Maintain accurate and up-to-date records across databases and administrative systems.
• Provide professional customer service via telephone, email and other channels.
• Prepare and produce reports and information from databases.
• Maintain accurate filing and records systems.
• Support colleagues with general administrative and data-related queries.

Skills

Data Processing

Data Validation

Data Analysis

Data Entry

Administration

Customer Service

Tools

CRM systems

Job description

Data Input Support Officer Looking for an opportunity to develop your career within data administration and customer service? This is an excellent opportunity to join a busy, well-established team where you’ll be responsible for accurately processing and validating data, using CRM systems and resolving issues to ensure information is accurate and up to date. What’s in it for you?

£13.75 per hour Initial minimum 3-month temporary assignment 37-hour working week (Monday-Friday, 9:00am-5:00pm)

About your next employer

You’ll be joining a professional organisation in Belfast, supporting the delivery of key operational services through accurate data processing, customer service and administrative support.

About you

• Previous experience in data processing, data entry or administration
• Experience inputting, validating and authorising data accurately
• Ability to analyse information and identify basic data errors or inconsistencies
• Confident taking corrective action to resolve data issues
• Previous experience using CRM systems or databases
• Customer service experience, including dealing professionally with difficult or challenging callers
• Strong attention to detail and accuracy
• Good IT skills, particularly Microsoft Office and database/CRM systems
• Strong organisational skills with the ability to prioritise workloads and meet deadlines
• Excellent communication and problem-solving skills

What you’ll do

• Input, process and validate data accurately across internal systems
• Authorise data in line with established procedures and quality standards
• Review information to identify basic errors, inconsistencies and missing data
• Investigate data issues and undertake appropriate corrective action
• Use CRM systems to input, update and retrieve customer information
• Utilise CRM functionality to identify errors and resolve discrepancies
• Maintain accurate and up-to-date records across databases and administrative systems
• Provide a professional customer service via telephone, email and other channels
• Prepare and produce reports and information from databases
• Maintain accurate filing and records systems
• Support colleagues with general administrative and data-related queries

Skills

• Data Processing
• Data Validation
• Data Analysis
• Data Entry
• Administration
• Customer Service

Benefits

• Work From Home
• Additional Benefits