Data Entry & GP Liaison Administrator

Confidential; Runcorn, Warrington, Liverpool City Region; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Pension

Training and development

Career progression

Holiday entitlement

Healthcare-focused team

Job summary

MedPal Ltd, part of New Health, is seeking a Data Entry & GP Liaison Administrator to support our Weight Loss Clinic. You will manage patient information, GP data-sharing requests, and maintain healthcare records to assist clinical decisions.

The role emphasizes accuracy, confidentiality, and effective communication with GP practices, NHS services, and patients. We offer training, pension, and opportunities for progression within a healthcare-focused team.

Qualifications

• Experience in administration or data entry.
• Excellent attention to detail and accuracy.
• Confident communicating with GP practices and healthcare professionals.

Responsibilities

• Enter and update patient information in clinical systems.
• Process and record clinical outcomes, referrals, and correspondence.
• Manage GP data-sharing requests per data protection requirements.
• Review documentation for completeness and flag discrepancies.
• Support clinicians by ensuring relevant information is available for consultations.
• Track GP data-sharing requests to ensure timely responses.
• Maintain information governance records where required.
• Liaise with GP surgeries, NHS services, patients and professionals.
• Produce reports and manage spreadsheets for service delivery.
• Ensure GDPR/confidentiality standards are followed.

Skills

Data entry

Attention to detail

Excel

Outlook

Communication

Time management

Education

Healthcare administration experience

Tools

Excel

Outlook

Job description

Data Entry & GP Liaison Administrator

Salary: 24,784.50

37.5 hours per week- Monday to Friday

About MedPal

New Health, part of MedPal Ltd is a leading provider of weight management services, supporting patients on their journey to improved health and wellbeing. We work closely with GP practices and healthcare professionals to ensure safe, effective, and coordinated patient care.

The Role

We are looking for a highly organised and detail-oriented Data Entry & GP Liaison Administrator to support our Weight Loss Clinic. This role combines accurate data management with communication and coordination between MedPal, GP practices, and patients.

You will be responsible for processing patient information, managing GP data-sharing requests, maintaining healthcare records, and ensuring the timely exchange of information to support clinical decision-making.

Key Responsibilities

• Accurately enter and update patient information within clinical systems.
• Process and record clinical decision-making outcomes, referrals, and correspondence.
• Request, receive, and manage patient information shared by GP practices in line with data protection requirements.
• Review documentation for completeness and elevate any discrepancies.
• Support clinicians by ensuring relevant medical information is available for patient consultations.
• Track and monitor GP data-sharing requests to ensure timely responses.
• Maintain accurate records of information governance requirements where required.
• Liaise professionally with GP surgeries, NHS services, patients, and healthcare professionals.
• Produce reports and manage spreadsheets to support service delivery.
• Ensure compliance with GDPR, confidentiality standards, and company policies.

About You

We are looking for someone who:

• Has previous administration or data entry experience.
• Has excellent attention to detail and a high level of accuracy.
• Is confident communicating with GP practices and healthcare professionals.
• Understands the importance of patient confidentiality and data security.
• Has strong organisational and time-management skills.
• Is proficient in Microsoft Office, particularly Excel and Outlook.
• Can prioritise workload effectively and work independently.
• Experience working within a healthcare, NHS, GP practice, or private medical environment is desirable.

Essential Skills

• Data entry and record management.
• Excellent written and verbal communication.
• Ability to handle sensitive medical information confidentially.
• Strong problem-solving and administrative skills.
• Professional telephone manner.

What We Offer

• Pension
• Comprehensive training and ongoing development.
• Supportive healthcare-focused team environment.
• Opportunities for career progression within a growing organisation.
• Pension scheme and holiday entitlement.
• The opportunity to make a meaningful contribution to patient health outcomes.

MedPal is committed to equality, diversity, and inclusion and welcomes applications from all suitably qualified candidates.