Data Entry & GP Liaison Administrator

MedPal; Liverpool; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Pension

Training and development

Supportive healthcare-focused team

Career progression

Job summary

MedPal is seeking a highly organised Data Entry & GP Liaison Administrator to support our Weight Loss Clinic. The role combines accurate data management with communication and coordination between MedPal, GP practices, and patients in Liverpool.

You will be responsible for processing patient information, managing GP data-sharing requests, maintaining healthcare records, and ensuring timely exchange of information to support clinical decision-making.

Qualifications

• Experience in administration or data entry roles.
• Strong attention to detail and high accuracy.
• Able to liaise with GP practices and healthcare professionals.
• Commitment to patient confidentiality and data security.
• Proficient with Microsoft Office applications, especially Excel and Outlook.
• Organised with good time-management and ability to work independently.

Responsibilities

• Accurately enter and update patient information within clinical systems.
• Process and record clinical decision-making outcomes, referrals, and correspondence.
• Request, receive, and manage patient information shared by GP practices in line with data protection requirements.
• Review documentation for completeness and elevate any discrepancies.
• Support clinicians by ensuring relevant medical information is available for patient consultations.
• Track and monitor GP data-sharing requests to ensure timely responses.
• Maintain accurate records of information governance requirements where required.
• Liaise professionally with GP surgeries, NHS services, patients, and healthcare professionals.
• Produce reports and manage spreadsheets to support service delivery.
• Ensure compliance with GDPR, confidentiality standards, and company policies.

Skills

Data entry

Attention to detail

Microsoft Office

Communication

Time management

Tools

Excel

Outlook

Job description

New Health, part of MedPal Ltd is a leading provider of weight management services, supporting patients on their journey to improved health and wellbeing. We work closely with GP practices and healthcare professionals to ensure safe, effective, and coordinated patient care.

The Role

We are looking for a highly organised and detail-oriented Data Entry & GP Liaison Administrator to support our Weight Loss Clinic. This role combines accurate data management with communication and coordination between MedPal, GP practices, and patients.

You will be responsible for processing patient information, managing GP data-sharing requests, maintaining healthcare records, and ensuring the timely exchange of information to support clinical decision-making.

Key Responsibilities

• Accurately enter and update patient information within clinical systems.
• Process and record clinical decision-making outcomes, referrals, and correspondence.
• Request, receive, and manage patient information shared by GP practices in line with data protection requirements.
• Review documentation for completeness and elevate any discrepancies.
• Support clinicians by ensuring relevant medical information is available for patient consultations.
• Track and monitor GP data-sharing requests to ensure timely responses.
• Maintain accurate records of information governance requirements where required.
• Liaise professionally with GP surgeries, NHS services, patients, and healthcare professionals.
• Produce reports and manage spreadsheets to support service delivery.
• Ensure compliance with GDPR, confidentiality standards, and company policies.

About You

We are looking for someone who:

• Has previous administration or data entry experience.
• Has excellent attention to detail and a high level of accuracy.
• Is confident communicating with GP practices and healthcare professionals.
• Understands the importance of patient confidentiality and data security.
• Has strong organisational and time-management skills.
• Is proficient in Microsoft Office, particularly Excel and Outlook.
• Can prioritise workload effectively and work independently.
• Experience working within a healthcare, NHS, GP practice, or private medical environment is desirable.
• Data entry and record management.
• Ability to handle sensitive medical information confidentially.
• Strong problem-solving and administrative skills.
• Professional telephone manner.

What We Offer

• Pension
• Comprehensive training and ongoing development.
• Supportive healthcare-focused team environment.
• Opportunities for career progression within a growing organisation.
• Pension scheme and holiday entitlement.
• The opportunity to make a meaningful contribution to patient health outcomes.

MedPal is committed to equality, diversity, and inclusion and welcomes applications from all suitably qualified candidates.