Data-Driven Safety & Risk Ops Analyst

OpenAI; Greater London; Hybrid; GBP 85,000 - 130,000; Full time

Job summary

OpenAI in London, UK, is hiring a Technical Operations Analyst for User Safety & Risk. You will work across USRO, solving ambiguous operational problems with data, dashboards, and lightweight automations, while collaborating with operators and partners.

The role emphasizes moving between problem areas, validating data, and applying AI tools with strong judgment, resilience to sensitive content, and hybrid work 3 days in-office.

Qualifications

• 5+ years of experience in technical operations, data analytics, trust and safety, risk operations, product operations, or a related field.
• Strong SQL skills and ability to work with unfamiliar datasets, schemas, joins, and data-quality issues.
• Experience building dashboards, tools, automations, or operating systems from scoping through adoption.
• Ability to use AI and LLM tools to accelerate workflows with independent validation and robust failure modes.
• Ability to measure systems with precision, recall, and quality assurance concepts.

Responsibilities

• Independently scope ambiguous operational problems and frontier emerging risks, turning them into analyses and tools.
• Analyze large and complex datasets to identify patterns and data-quality gaps.
• Build and maintain dashboards, monitoring, alerts, and workflow automations.
• Develop systems for detecting emerging risks, including classification and human-review feedback loops.
• Support cloud deployments by validating data pipelines and safety signals, investigating anomalies, and improving monitoring.

Job description

OpenAI in London, UK, is hiring a Technical Operations Analyst for User Safety & Risk. You will work across USRO, solving ambiguous operational problems with data, dashboards, and lightweight automations, while collaborating with operators and partners.

The role emphasizes moving between problem areas, validating data, and applying AI tools with strong judgment, resilience to sensitive content, and hybrid work 3 days in-office.