Data-Driven Contract & Customer Admin Specialist

Seetec Business Technology Centre; Taunton; Sur place; GBP 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

25 days leave

Volunteer days

Pension 5% employee 5% employer

Healthcare plan

Annual salary review

Refer a Friend

BenefitHub access

Résumé du poste

Seetec Group in Somerset, Gloucestershire / West England is seeking a Customer Administration Hub Adviser to deliver high-quality administrative support, maintain records and financial information, and provide excellent customer service to internal and external stakeholders.

The role focuses on processing contract claims, ensuring data accuracy, and supporting compliance while collaborating with operational teams to optimise processes and drive efficiencies.

Qualifications

• Experience in administration, customer service, finance or similar support roles.
• Ability to handle sensitive information and GDPR awareness.
• Strong data accuracy and attention to detail.
• Proactive, organized and customer-focused.

Responsabilités

• Work under the direction of the Customer Administration Hub Team Leader.
• Process and maintain system records for all contracts per procedures.
• Deliver a high level of customer service at all contact points.
• Maintain accurate and up-to-date financial systems and information.
• Process contract claims in line with guidelines.
• Liaise with operational teams to ensure data accuracy and timely submissions.
• Uphold GDPR and confidentiality standards.
• Identify opportunities to enhance processes and create efficiencies.
• Be flexible for travel and overnight stays if required.

Connaissances

Data entry

Quality compliance

Contract claims

Adaptability

Organization

Communication skills

MS Office

Email management

Outils

Office 365

Excel

Description du poste

Seetec Group in Somerset, Gloucestershire / West England is seeking a Customer Administration Hub Adviser to deliver high-quality administrative support, maintain records and financial information, and provide excellent customer service to internal and external stakeholders.

The role focuses on processing contract claims, ensuring data accuracy, and supporting compliance while collaborating with operational teams to optimise processes and drive efficiencies.