Remote Customer Administration Hub Advisor

Seetec Group; England; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays +

pension - 5% Employee 5% Employer

Healthcare Cash Plan, incl. 3 x salary

Annual Salary Review

Refer A Friend Scheme

BenefitHub access

Job summary

Seetec Group is seeking a Customer Administration Hub Adviser to provide high-quality administrative support, manage records and financial information, and deliver excellent customer service to internal and external stakeholders. The role handles sensitive data in line with GDPR and contractual requirements. Location: Remote based within South Central - Wiltshire / Swindon / Dorset / Hampshire.

Hours: 37 per week. Closing Date: 10 November 2026. Permanent contract.

Qualifications

• Experience handling contract records and financial data.
• Ability to maintain data accuracy and meet SLAs.
• Strong organizational skills and attention to detail.
• Experience with GDPR and confidentiality.

Responsibilities

• Work under the Customer Administration Hub Team Leader.
• Process and maintain system records for all contracts.
• Deliver high level customer service at all contact points.
• Maintain financial records and information.
• Process contract claims per guidelines.
• Collaborate with operational teams to ensure data accuracy.
• Ensure GDPR compliance and confidentiality.
• Identify opportunities to improve processes.

Skills

Record processing

Data accuracy

Customer service

MS Office 365

Excel

GDPR & confidentiality

Tools

Office 365

CRM systems

Data management tools

Job description

Seetec Group is seeking a Customer Administration Hub Adviser to provide high-quality administrative support, manage records and financial information, and deliver excellent customer service to internal and external stakeholders. The role handles sensitive data in line with GDPR and contractual requirements. Location: Remote based within South Central - Wiltshire / Swindon / Dorset / Hampshire.

Hours: 37 per week. Closing Date: 10 November 2026. Permanent contract.