Data Centre Technician

Line Management Group Ltd

City of Edinburgh

Hybrid

GBP 32,000 - 52,000

Full time

7 days ago

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Benefits offered by this job

Annual Leave 22 days

Group Income Protection

Life Assurance

Flexible hybrid working

Job summary

Line Management Group Ltd in the United Kingdom is seeking a Data Centre Technician to support on-site teams and a client in a live data centre environment. You will handle copper and fibre cabling, testing, and documentation to ensure service reliability.

You'll work flexibly across client sites with a proactive, customer-focused approach, maintaining safety standards and collaborating with Project Managers and Data Centre Leads to deliver quality outcomes.

Qualifications

Solid understanding of structured cabling systems and data centre environments.
Experience working safely within live operational facilities.
The ability to diagnose and resolve faults efficiently and methodically.
Strong communication skills, with confidence engaging both technical and non-technical stakeholders.
Excellent organisational skills and attention to detail, particularly around documentation and reporting.
A proactive, flexible approach with the ability to adapt to changing priorities and out-of-hours requirements.

Responsibilities

Install, terminate, and test copper (Cat6 / Cat6A) and fibre optic cabling safely within live data centre environments.
Carry out patching, termination, and fly-lead installation on infrastructure frames and within host cabinets.
Provide 1st and 2nd line fault diagnosis and resolution for structured cabling systems and network connectivity issues.
Test infrastructure using Fluke test equipment and LinkWare software, ensuring compliance with manufacturer, client, and industry standards.
Support and deliver data centre migrations, including provisioning, testing, out-of-hours support, and decommissioning activities.
Act as a point of contact for incident support, migration assistance, and third-party escorting.
Engage directly with end users to diagnose issues and understand technical requirements.
Liaise with Project Managers and Data Centre Leads to ensure work is delivered safely, on time, and to the required quality standards.
Supervise third-party contractors on site, ensuring compliance with change governance, safety, and quality procedures.
Produce clear and accurate documentation, including test results, installation records, and end-of-shift progress reports.
Maintain accurate installation, circuit, and asset documentation, highlighting any deviations from design or scope.
Work from drawings, schematics, and specifications, always adhering to RAMS and on-site health and safety requirements.

Skills

Structured cabling understanding

Live facility experience

Fault diagnosis & resolution

Clear communication

Documentation & reporting

Proactive & flexible

Education

GCSEs including Maths & English

Industry qualification (CNCI/CNIT/BICSI Installer)

Tools

CommScope Intelligent Infrastructure

IPAF certification

Job description

Who We Are

LMG has been at the forefront of innovation within the built environment since 1986.

We deliver integrated Smart Building technology projects and support services which provide sustainable long-term growth and profitability, as well as a diverse range of career opportunities; enabling both our people and our clients' businesses to flourish, whilst setting a new standard for what is possible in the built environment.

As experts in smart building technology, we want to inspire new ways of thinking, deliver excellence and establish new models for doing business - with people, partners and customers - built on trust and shared values, rather than transactional relationships.

Alongside actively working to support the raising of standards in training and professional qualifications, we invest heavily in the development of our people. We give them access to continuous learning opportunities, leading to the freedom of working autonomously and making informed decisions, whilst benefiting from a supportive and collaborative working environment.

Job Summary

As a Data Centre Technician at LMG, you will work closely with on-site teams and our client, providing day-to-day technical support within a live data centre environment.

This role involves supporting a wide range of data centre systems and infrastructure, from structured cabling connectivity requests (patching, testing, validation, and decommissioning) through to larger cabling installations. You will play a key role in ensuring data accuracy, service reliability, and a high standard of delivery across all tasks.

You'll be a customer-focused and adaptable technician, comfortable responding to faults and requests as they arise, with a strong understanding of data centre operations and a proactive, team-oriented approach.

What You'll Be Doing

Install, terminate, and test copper (Cat6 / Cat6A) and fibre optic (singlemode and multimode) cabling safely within live data centre environments.

Carry out patching, termination, and fly-lead installation on infrastructure frames and within host cabinets.

Provide 1st and 2nd line fault diagnosis and resolution for structured cabling systems and network connectivity issues.

Test infrastructure using Fluke test equipment and LinkWare software, ensuring compliance with manufacturer, client, and industry standards.

Support and deliver data centre migrations, including provisioning, testing, out-of-hours support, and decommissioning activities.

Act as a point of contact for incident support, migration assistance, and third-party escorting.

Engage directly with end users to diagnose issues and understand technical requirements.

Liaise with Project Managers and Data Centre Leads to ensure work is delivered safely, on time, and to the required quality standards.

Supervise third-party contractors on site, ensuring compliance with change governance, safety, and quality procedures.

Produce clear and accurate documentation, including test results, installation records, and end-of-shift progress reports.

Maintain accurate installation, circuit, and asset documentation, highlighting any deviations from design or scope.

Work from drawings, schematics, and specifications, always adhering to RAMS and on-site health and safety requirements.

What We're Looking For

We're looking for a reliable and technically capable Data Centre Technician with strong cabling experience and a customer-focused mindset. The ideal candidate will bring:

A solid understanding of structured cabling systems and data centre environments.

Experience working safely within live operational facilities.

The ability to diagnose and resolve faults efficiently and methodically.

Strong communication skills, with confidence engaging both technical and non-technical stakeholders.

Excellent organisational skills and attention to detail, particularly around documentation and reporting.

A proactive, flexible approach with the ability to adapt to changing priorities and out-of-hours requirements.

Qualifications & Requirements

Valid ECS or CSCS card.

Relevant industry qualification (e.g. CNet CNCI, CNet CNIT, BICSI Installer Level 2/3, or equivalent).

IPAF certification.

Full UK driving licence.

At least 3 years' relevant practical experience in a similar role.

Experience installing and supporting copper and fibre ICT cabling systems.

General understanding of data centre operations and environments.

Minimum five GCSEs (A*-C / 4-9), including Maths and English.

Experience working with CommScope Intelligent Infrastructure.

Awareness of Audio Visual, Electronic Security, IoT, and wired and wireless network architectures.

What We Do For You

At LMG, we work hard to ensure our people aren't stifled by convention and bureaucracy. We want new ideas and creative problem solving to be at the heart of everything that we do.

We want you to achieve your ambitions, as when you succeed, we succeed. The LMG support framework empowers you to make quality decisions, deliver excellence and achieve your goals.

Our Values

Take Ownership & Responsibility: We find creative solutions to complex problems, ensuring successful outcomes for both our customers and our business. We are problem-solvers, confident in our ability to get things done to the highest standard. We see problems through to the end, never saying "no".

Be Curious: We aren't here to do things the way they've always been done. Our commitment to change means that we use new technologies and ways of thinking to raise the bar, pushing the boundaries of what is possible.

Do the Right Thing: We put ethical, sustainable and transparent business practices at the heart of all we do for the good of our people, customers and planet.

Do a Great Job: We prioritise great outcomes, underpinned by operational excellence. We always go the extra mile, with a desire to achieve and deliver more through continuous improvement and process enhancement.

Competitive Benefits Package

We're dedicated to offering flexible benefits that support our people across all aspects of their lives and we're delighted to offer a range of benefits to support our employees' physical, emotional and financial wellbeing:

Annual Leave: 22 days annual leave plus bank holidays (with the option to buy/sell additional leave)

Health and Wellbeing: Group Income Protection and Life Assurance schemes, as well as access to a Digital Health and Wellbeing platform including Employee Assistance Programme, Remote GP and Mental Health Support.

Health Cash Plan: Claim back money towards the costs of everyday healthcare.

Flexible Benefits: Access to our bespoke platform containing a range of benefits, such as shopping discounts, discounted gym memberships and health screenings.

Family Friendly Policies: Enhanced financial support for families with generous parental pay benefits.

Corporate Volunteering: Opportunity to participate and contribute to our annual corporate volunteering goal, typically over 1,000 hours across the business.